I'm giving the cranky buyer 5 bucks because they don't want to send the item back. I'll save my rant for after I get my feedback.

I'm still dealing with the person who bought the item with the broken button. It wasn't broken when I sent it. I'm not trying to rip the person off. I gave the person an extra week to clean off up the item and see if that would make it work. It's still not working. I offered 11 dollars if they sent the item back or a dollar (the cost of the item) if they kept the item.  I thought this was a fair deal.

Well, anyway, this person wants me to refund 11 dollars without sending me my item back, claiming that their 100% feedback is proof of their honesty and that even though I too have 100%, they have 3 times as many transactions. They even threatend negative feedback. I don't think this person is trying to scam me. I just think they are being cheap. My final offer was to give them 5 dollars without sending me my item. Am I being a jerk?

I'll let you know how what happens.

I recently sold an item for 99 cents. It cost 10 dollars to ship it. The buyer informed me that a button on it didn't work. Here's my dilema:

My refund policy states that if the buyer pays to ship the item back, I can refund the cost of the item. In this case, the buyer paid 10 dollars to have it shipped to him, only to have to pay 10 again to ship it back so he can get 99 cents back. Would it be fair to send the guy a dollar and tell him not to bother sending the item back? The item is unsellable with a broken button.

My stuff hasn't been selling as well as I wish it would. Right now, it all boils down to shipping prices. I'm trying to figure out what would be realy fair shipping. In the past, I've always rounded to the nearest dollar. If shipping was 4.80, I charged 5.00. I'm not trying to gouge anyone. I just figure it's an easier to add in your head, a round figure. Do the math. I only make 20 cents. It's not like I live in a better house because of 20 cents.

I read in a book written by an eBay power-seller that "there's nothing wrong with charging extra for shipping". His reasoning was that it cost gas to run the post office and you should be paid for the time it takes to box your merchandise. Idon't completely agree with that logic.

I look at it this way: Shipping comes out of the buyers pocket. You should break even on shipping. After eBay fees, the rest is profit.

What's everyone else's take on this?

I was listing a few things this week and noticed that starting in October eBay is going to tell us what to charge for shipping. Are they insane?

I was listing a DVD set for a friend and the sugestion was $3.00 for shipping. I usually charge $5.00. I'm not gouging anybody. It costs me that much for shipping. Anyway...From now on, I'm charging $3.00 and eating the cost out of the actual selling price.

Anyone else fell eBay is trying to screw with us on this? I can see a lot of people raising their prices to make up for the shipping. This works in the long run for eBay because the more we money we charge, the more they make from their "final price' fees and other fees.

I think it is a rip. In the past, if I thought someone was charging too much for shipping, I either made up the difference myself by not bidding as high or I didn't bid at all.

To me, placing a cap on shipping goes against the original idea of eBay being a free market, where if you don't like someone's buisness practices, you take your buisness and money elswhere.

It started with making the feedback onesided and against the sellers. Now this. What else before everyone leaves?