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Abacus Ink Cartridge Blog Spot - Ramblings of a full-time eBayer
4 comments

Intro to Abacus24-7

Posted Jul-12-06 12:37:00 PDT Updated Jul-20-06 12:35:42 PDT
Welcome to the Abacus24-7 Blog!

This is the start of my ramblings that I hope you find informative.... It only seems logical to start with an introduction.............

Abacus24-7 LLC is located in sunny Phoenix, Arizona. We first entered the online retail world in 1999. Currently focused on selling printer supplies, including compatible, remanufactured and OEM ink and toner cartridges for inkjet and laser printers, we use a thorough testing and research process to decide what products are the highest quality in the market. This allows us to provide our customers with only the best! In addition, we are constantly improving our ordering, supplying and shipping processes to be able to offer our products at the lowest prices available.

Abacus24-7 is committed to offering one of the best guarantee policies on the internet! We stand behind our products 100%, which is why we offer a 30-Day Risk-Free Return Policy allowing returns for any reason along with a 1-Year Guarantee against defects or malfunctions.

Non-clogging, more consistent, vibrant colors:
It's the ink that matters, and we provide our customers with compatible ink from one of the best factories in the world to ensure the highest quality and durability on the market today.

Testing and more testing:
We have worked with many of our large volume customers to determine which products work best for a variety of tasks, from "every day" printing to high-demand photographic needs. Through research and comparison testing, we ensure that the products we provide are the best for all your needs.

So, now you know who we are and what we do. Hopefully we can provide you with useful information about our industry......eBay specific topics....and "who knows?" what else......Thanks for visiting my Blog!
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lizbeth2632
Below is a copy of the letter I sent to your Uk store. I've been having problems with your inks for a while. Each time i contact Abacus-UK my letters and emails are ignored until i send a strongly worded email.

The parcel that contains this letter aslo contained ink cartridges for refund, it was signed for 8/8/06 today is 14/8/06 and NO REPLY.

Maybe I'll get a response this way.


Abacus UK Private Store,
C/o Rocks cottage,
Hurstwood Rd.,
High Hurstwood,
Uckfield,
East Sussex. TN22 4BJ

Ref. your inv.no.321489 1st February 2006 (attached is copy of order)

Dear David,
Regarding the ongoing problem with your ink. I am returning

1) UNOPENED 4 CYAN 3 MAGENTA 3 YELLOW

2) OPENED UNUSED 2 CYAN 2 MAGENTA No Ink flow from Cartridges

3) USED DRIED UP FLOW DURING PRINTING 1 CYAN 1 MAGENTA 1 YELLOW


Due to faulty items I am due a FULL REFUND for the above 17 cartridges. As when I fitted Canon cartridges they printed IMMEDIATELY without the need to CLEAN the printheads.

I have emailed you several times about this.
Because I have had to replace cartridges such as item 3 above at least 4 TIMES there have been roughly more than 12 more faulty cartridges.

Therefore the approx total of faulty cartridges is 29

As previously stated using your inks has resulted in my printer requiring 2 replacement printheads. They cost £64.70 each to purchase.
It is the continuous need to clean the printheads because of your bad inks that have resulted in having to replace them.

I am enclosing A4 printing which your cartridges did, several print outs of nozzle checks (heads cleaned in between these printings.) You will see that your inks are FAILING TO PRINT


I also enclose a nozzle check with CANON genuine cartridges fitted and HE PRESTO
ALL COLOURS FULLY FUNCTIONAL. Even without another head clean.

This fact along with t
Aug-14-06 11:46:27 PDT Report this comment
abacus24-7
We do apologize for the problems you had.. We do try to keep our customers happy as much as we can, but sometimes it just happens that the cartridges are faulty in some way.. Even with OEM ones you will get this at times. That's why at ABACUS offer a full 1 year guarantee, and we always try to assist and help solve any potential problems. We are sorry for the delays, and the refund was already sent to your account.
Jan-08-07 00:00:10 PST Report this comment
austinmartin007
I HAVE BEEN LOOKING FOR A INK CARTRIDGE DEALER WHO DOES NOT RIP YOU OFF ON SHIPPING, HAS EXCELLENT FEEDBACK AND A REASONABLE SHIPPING CHARGE. I JUST ORDERED THE TRIPLE 2 BLACK 1 COLOR PACKAGE FOR DELL. I HATE THE FACT THAT DELL IS SUPPOSED TO BE THE ONLY ONE SELLING INK CARTRIDGES FOR THEIR PRINTERS. THIS INCREASES THE PRICE. I LOOK FORWARD TO RECEIVING THESE AND WILL REPORT BACK. I TRIED REFILLING ONE AT WALGREENS AND IT WAS A DISASTER. THE PRINTER WOULD NOT RECOGNIZE THAT IT WAS FULL, THE PRINTER KEPT TELLING ME TO ORDER MORE AND THE PRINTER WENT OFFLINE OVER ONE DOZEN TIMES. GOOD JOB WITH AN EXCELLENT - USER FRIENDLY LISTING.
SHAKEN NOT STIRRED............
Mar-01-07 07:37:10 PST Report this comment
xerosurfer1
I have purchased 2 cartridges for my HP 932c printer and both did not work, the color one did not print(it was empty) the black one did not print properly. I installed 2 new cartridges from another supply co. and thew both worked. The price is good but not if they don't work.
Dec-28-07 07:23:55 PST Report this comment

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