All My Sons Rated #1 Raleigh Mover
Archive - March 2008

The American Moving & Storage Association Has a New Tool For its Members and for Consumers

The American Moving & Storage Association has just launched its new online video service to showcase and connect its members and advise consumers on one of the most important decisions they'll make.

"AMSA TV is just the latest example of our expanded outreach efforts to both better serve our membership and provide an important resource to millions of Americans when they choose a firm to professionally pack, transport and safeguard their possessions," says AMSA President and CEO Linda Bauer Darr. "And it's a great opportunity for us to highlight professional movers and help get their message to the public."

The new service features three "channels," each targeted toward its own audience: the Member Channel includes AMSA members speaking out on industry issues; sharing tips, information and ideas with their colleagues; and discussing their companies and whatever else may be weighing on their minds. The Consumer Channel is the place to go for anyone planning a move, whether home or office, for expert advice and guidance on everything from how to choose a professional, qualified mover to what to do when moving day finally arrives. On the channel, AMSA members will be able to spotlight their own charitable work and other community involvement initiatives.

AMSA TV's News & Events Channel provides coverage of the association's events, conferences and awards ceremonies. It also includes clips about the industry that were featured on local and national TV news programs. "Our members are especially excited about this new venture," Darr says, "so even our international members will be able to hear and see other movers describe their challenges and successes. We're really encouraging them to submit their own videos and get in on the conversation. I think of it as the You Tube for our industry."

The initial clips on the Member Channel are themed around the value of AMSA membership.

This Blog is credited to The American Moving and Storage Association and the article AMSA TV is On the Air by John Bisney, Director of Public Relations. I also want to Thank the many customers and future customers we have visit this blog and hope that you find all the information provided helpful. Once again, Thank You for choosing All My Sons Moving & Storage your #1 Rated Raleigh Mover.

Who Are You Rooting For?

Yes, folks it's March Madness and we are all excited. Our office is comprised of three different fan bases. We have a Duke fan, a UNC fan and finally I am a UNLV fan. Wow! What a difference huh? Here at All My Sons Moving we not only pride ourselves on our work but we are also heavily involved with sports. There as been many discussions on who supports the best team. Of course, this year because I am the odd man out I have taken a beating.. LOL!

We love hearing back from customers on how our men perform, but we also would like to hear which teams our customers support. So please leave a message with a shout out to your favorite team and we will post here on our blog. I have included a link to the NCAA Tournament Bracket should you need to print one out for yourselves.

Once again, Thank you for choosing All My Sons Moving & Storage.

Client Testimonials for week ending 3/16/2008

It's that time of the week again. Below are some client testimonials from the week before. Should any of you want to contact some of these people please feel free to contact us here in the office. We will gladly provide you the information to reach theses people for references.

* "The crew was professional, organized, efficient and very friendly. Everything went exceedingly smoothly." Sean - Greensboro, NC

* "James and his crew were very friendly and extremely efficient. Their packing skills were excellent. I would highly recommend All My Sons!" MJ - Austin, TX

* "Kenny's crew was amazing. I have never seen movers move that fast! Great job!" Pam - Soddy Daisy, TN

* "Very fast and polite. Ronald & Vicencio were a very good crew!! Keep up the good work." Jason - Wake Forest, NC

* "The professionalism was outstanding! James was extremely helpful and courteous at all times! Thank you for making the move so easy!" Terilee - Burlington, NC

* "This moving crew was the best I have ever had. I will recommend your people in a heart-beat!" Janet - Ocean Isle Beach, NC


We appreciate everyone that has participated in filling out our surveys. Customers comments are a useful tool for us to strive for perfection. Thank You to everyone that has chosen to use All My Sons Moving & Storage "Your Neighborhood Movers".

Packing Tips Lesson #3

Here is the final lesson on packing. Below I have provided you with little tips on packing the miscellaneous items such as lamps, plants, electronics and firearms:

Artificial Flowers

1) An arrangement of artificial flowers should be packed in its own carton.

2) Wrap the arrangement/flowers carefully in plastic wrap, tissue paper or paper towels.

3) Make sure you fasten the base of the floral arrangement to the bottom of the carton.

4) Do not forget to label the carton "FRAGILE" & "THIS SIDE UP."

Lamp Shades & Bases

1) Remove bulbs, harps and shades and set aside.

2) Make sure you handle lampshades by their wire frames only.

3) Carefully wrap each shade in three or four sheets of newsprint or tissue paper.

4) Shades can be nested inside each other, as long as they are separated by paper.

5) Use a sturdy box at least two inches larger all around than the largest shade.

6) Line your box with clean paper, using crushed paper under the lamp shade to create a protective layer, but not around the shade.

7) Wrap harp and finial (decorative knob) with packing paper and tape to the inside wall of the carton that contains the shade.

8) Label cartons "LAMP SHADES" & "FRAGILE."

9) Wrap the base, harp and bulb separately in newsprint.

10) Place them together in a carton, filling spaces with crushed paper.

11) More than one well-cushioned lamp may be packed in a carton.

12) Label cartons "LAMP BASES" & "FRAGILE."

Computers, Stereos and other electronics

If possible, pack electronics in their original cartons. As long as proper packing materials are used electronics can be safely packed in sturdy boxes. Refer to the manufactures' guide or user's guide for special moving instructions. If you no longer have a user's guide, visit the manufacturer's website for an online version or to request a copy.

1) Before disconnecting any wires or plugs, mark the wire or cable and the port you're removing it from with the colored labels. Color code the ports and cables so you can reconnect them later. If you run out of different colors, you can also write a number on the label that will match the port and the cable.

2) For extra protection, write down detailed step-by-step instructions on how you're dismantling the equipment so you can refer to it later when assembling it. Keep this instruction guide in the box with the equipment.

3)Place the cables and wires into a sealable bag (i.e. ziplock baggies) and tape it to the piece of equipment.

4) Remove all parts that can be disconnected and wrap each piece with 3 - 4 sheets of paper.

5) Pad the bottom of the box with a generous amount of newsprint.

6) Place the largest piece of equipment on the bottom and fill holes with additional paper.

7) Place smaller protected items on top.

3) Fill all remaining spaces with paper, making sure nothing rattles or that nothing will shift during the move.

4) Firmly seal the carton.

5) Label each box with the contents and which room it belongs in and also label each box as “FRAGILE” & "THIS END UP."

Note: When you unpack your electronics, let them reach room temperature before plugging them in. Also, Cd's and software can not tolerate high temperatures. If you have sensitive media, you may want to carry it with you as opposed to moving it on the truck.

Live Plants

If you are fond of your plants it is wise to put some time and effort into making the moving process as quick and painless for them as possible. Almost all moving companies will NOT cover plants. They are just too easy to damage. So, you need to take extra care yourself. You also need to bear in mind that certain movers will not carry plants or may have restrictions on those they carry according to your destination. You can move a plant successfully from one house to the next only to see it wither and die a couple of weeks later. To avoid this you need to do some preparations well ahead of your move to get them in peak condition.

1) Get some sturdy boxes & line these boxes with plastic so that they are ready for your moving day.

2) Assess all the plants you want to transport a couple of weeks before you move and prune them, feed them and administer any pest control treatments to get them into peak condition.

3) Think about the pots they’re in. I recommend that you re-pot the plants into plastic pots.

4) Check that all your pots are whole and not cracked or broken. A cracked pot stands more chance of breaking in transit and thus damaging the contents.

5) Make sure that the pots are not too big for the actual plant. This can cause them to move about and damage themselves.

6) On your moving day (or the day before if you’re pushed for time) make sure that none of the plants are water-logged and drain away any excess water.

7) Pack them snugly (but not too tightly) into the boxes you have set aside and put some packing paper around the pot hold them firmly.

8) Make sure you tell your movers that these boxes contain plants.

9) Plants in large pots should be wrapped in plastic or placed in bags, you can also wrap the actual plant in plastic to avoid damage and to keep the plant together. If you do this be careful to make sure that the plastic is not tied together too tightly, plants still need to breathe!

10) If you’re moving garden plants the best time to dig them up is on your moving day. This minimizes disruption.

11) You should dig up the plant so that you have a ‘root ball’ at the base. Wrap this in plastic and make sure that the earth in it is not too dry.

12) At delivery take your plants out of their boxes and any wrappings as soon as you can.

13) Garden plants need to be put in the garden as soon as possible. Keep in mind you can always move them later.

14) Keep an eye on both house and garden plants for a few weeks after the move and make sure they are well watered and fed as necessary. Your garden plants may be transplanted into soil that is different to that they are used to and they may need extra help and attention.

Firearms

1) You are responsible for transporting handguns and ammunition.


2) Other firearms such as rifles or shotguns must be unloaded.

3) Make sure you get a specific inventory of these items from your driver, also make sure your driver includes the serial numbers on the inventory.

I hope that the tips that I have provided you will help make your move easier. Besides the information I provide on this blog you can also get additional information in regards to moving by visiting the Department of Transportation, the American Moving and Storage Association, the Federal Motor Carrier Safety Administration and the North Carolina Utilities Commission.

Packing Tips Lesson #2

Now that you know you are moving, you can begin packing your kitchen first. Start with your rarely used serving dishes, seasonal items and minor appliances. Make sure you check all your cabinets and the dishwasher to make sure you have gotten everything. Next, pack your large serving bowls and any specialty pots or pans. I recommend that you buy some disposable plates, cups, and utensils for those last couple of days in your home. The last thing you are going to pack in your kitchen is your food and any cleaning items. Below is some tips on how to pack certain things from your kitchen:

Dishes & China
  1. Select a medium-sized carton (or a dish pack provided by your mover) and line the bottom of the carton with 2 -3 inches of crushed packing paper for cushioning.
  2. Have your packing paper stacked neatly either on a table or on the counter top, center one plate on the paper. Grasp a corner of several sheets and pull the paper over the plate until the plate is completely covered.
  3. Stack a second plate on the first and grasp another corner of several sheets and pull them over the second plate.
  4. Stack a third plate. Grasp the remaining two corners and fold using two sheets, one corner at a time over the plate.
  5. Turn the wrapped stack of plates upside down onto your paper.
  6. Re-wrap the entire bundle with a couple more sheets. Starting with one corner of packing paper and pulling the sheets over the bundle, cover the bundle with the next corner, then the third corner; and finally the fourth. Seal the bundle with packing tape.
  7. Place the bundle of plates in the box (or dish pack) so that the plates are standing on edge. This will allow you to utilize their own maximum structural strength. Surround each bundle with crushed paper, being careful to leave no voids or unfilled spaces.
  8. Add 2 - 3 inches of crushed paper on top of the bundle to protect rims and make a level base for the next layer.
  9. Smaller plates, saucers and shallow bowls should make up a second layer.
  10. Larger china and glass plates, platters and other flat pieces are excellent as the lowest layer in a dish pack.
  11. Once you have finished filling the box add 2 - 3 inches of crushed paper on top and seal the top with tape.
  12. I always recommend that you pack your delicate china and glassware in dish packs which you can purchase from your mover. These boxes are specifically designed for your dishes and are double corrugated for more protection. Make sure you label these boxes "Fragile - This Side Up".
Glasses / Cups / Stemware
  1. Before wrapping any of the glasses, cups or stemware, fill the inside of the glass or cup with crushed paper.
  2. Lay the glass, cup or stemware on the corner of your packing paper and roll it one or two full rotations (depending on size).
  3. Pull the two side corners of the paper up and over the glass one at a time and tuck the corners inside the top of the glass, cup, or stemware and continue rolling to the far corner.
  4. Place cups in a vertical position, lips down (Not on their sides), near the top of the box. Do not stack heavy items on top of the cups.
  5. Remember, as you pack each layer of a box, use crushed packing paper to assure a snug fit wherever there is a gap. All boxes that contain fragile items should be marked "Fragile."

Bowls and Odd-shaped Items

  1. Depending on their weight, these might be used for either the bottom or middle layers.
  2. Wrap the same way as flat plates. Stand shallow bowls (soup plates, etc.) on edge in the moving carton and deeper ones (such as mixing bowls) can be placed two or three together, upside down and on their rims.
  3. Wrap sugar-bowl lids in newsprint, turning them upside down on top of bowls. Then wrap both together in newsprint, followed by a double outer layer.
  4. Wrap sauce containers, gravy boats and similar pieces in newsprint and then a double outer wrapping.
  5. Place all these items upright in the moving carton, then top off the layer with 2 - 3 inches of crushed newsprint to protect the items and make a level base for the next layer
Flatware / Silverware
  1. Loose flatware should be wrapped individually or in sets, in paper, clear plastic bags, or in small boxes that are then secured with tape.
  2. Remember, air causes silver to tarnish so make sure all silver pieces are enclosed completely in clean newsprint and then placed in plastic bags or plastic wrap.
  3. If you have silverware that is in a chest, consider wrapping each piece individually and repositioning them in the chest, or fill all voids in the chest with newsprint to prevent shifting while moving. The chest can then be wrapped in a blanket when the movers come to prevent any damages to the chest.
  4. If you are traveling long distance or if your goods are going to be in storage for a long period of time I recommend that you wrap each piece in cloth or low-sulfur-content paper to prevent tarnishing over time.
Small Appliances
  1. Use the original manufacturer's carton if available; if it is not available, follow instructions below.
  2. Remove any loose items from inside any appliances like microwave ovens, such as cookware, glass shelves and carousels.
  3. Wrap loose articles and place in a separate container.
  4. Each appliance needs to be wrapped individually.
  5. Tape any doors or movable objects shut.
  6. Place tape in an "X"-pattern to protect any glass on the doors.
  7. If their cords disconnect, wrap them in plastic and secure them to the appliance they belong to. Make sure cords are wrapped so as not to scratch or damage items while moving.
  8. Place the items in a sturdy medium sized box cushioned with crushed paper with the heavier items in the bottom.
  9. Have an authorized serviceman prepare all large appliances (refrigerator, stove, freezer, washer, dryer, etc.) for moving. * Be sure to prepare major appliances (defrosting them, cleaning them and drying them as needed) before the movers arrive.
Food Items
  1. Do not take anything perishable. In other words either use or donate all your perishables before moving.
  2. Small containers of herbs and spices, condiments, bouillon cubes, gelatin, flavorings, etc. should be placed together in a small box before packing in a larger carton.
  3. Cover holes of shaker-type containers and seal with tape.
  4. Open boxes of dried or powdered foods such as rice, macaroni and cereals should be sealed with tape.
  5. Dispose of any open packages and or opened glass jars to prevent breakage or spillage during your move.
  6. Do not risk moving food products during the summer. The inside of a moving van (especially in Florida, Nevada & Arizona) can reach 155 degrees causing food to either spoil or explode.
  7. In the winter months, do not take anything subject to freezing.
  8. Canned goods and other non-frozen foods should be packed upright in small boxes (1.5 cu. ft. book boxes) with no more than 24 to 30 cans per carton.

Flammables and Combustibles

  1. Flammable liquids and aerosol cans must not be packed. Changes in temperature and pressure can cause them to leak or even explode.
  2. For your own protection, know that if you pack these items and they cause damage to your shipment or others, you will be held liable, not your carrier.
Besides the information I provide on this blog you can also get additional information in regards to moving by visiting the Department of Transportation, the American Moving and Storage Association, the Federal Motor Carrier Safety Administration and the North Carolina Utilities Commission. Check back tomorrow for more tips on How To Pack.

Client Testimonials for week ending 3/9/2008

It's that time of the week again. Below are some client testimonials from the week before. Should any of you want to contact some of these people please feel free to contact us here in the office. We will gladly provide you the information to reach theses people for references.

* "The crew was early and we were glad to see them! The attitude and attention to my home was amazing. Too bad it rained on the men. The three men did a fabulous and professional job. We will call you again and will highly recommend you." Sharma & Mark - Cary, NC

* "Ronald & Daniel were fast and efficient. You guys can not improve on anything. Keep up the great work." Peter - Rougemont, NC

* "Great Service! Hardworking guys and a great moving experience. Ken & Frankie were awesome!" Jennifer - Raleigh, NC

* "The effectiveness & efficiency of the crew was outstanding. I have been involved with many moves and this was by far the best move I have ever been involved with!" Tom - Raleigh, NC

* "Very pleasant people to work with. Ronald & Daniel made the move comfortable and easy. Thank You!" Terry - Holly Springs, NC

* "They came prepared and ready to do what needed to be done. Their moving ability, attitude and appearance was excellent. Ronald and his crew were professional and just plain awesome. I was very pleased with my move." Karolyn - Raleigh, NC

We appreciate everyone that has participated in filling out our surveys. Customers comments are a useful tool for us to strive for perfection. Thank You to everyone that has chosen to use All My Sons Moving & Storage "Your Neighborhood Movers".

Packing Tips Lesson #1

If you decide to pack your belongings yourself, make sure you consider the time and effort necessary to properly protect your belongings. In most cases you can save money by doing your own packing, however I strongly recommended that you let a professional moving company pack any fragile(s) or valuable items. When you use a professional moving company, you have the option of doing some or all of the packing yourself, or you can leave it to the experts. Discuss the options available to you with your moving company.

For the next couple of days I will be giving you some lessons and tips on how to properly and safely pack your goods. Good packing is an essential key to having a good move, it's especially important that you be familiar with the techniques and boxes that will best protect your possessions. Here are a few things to remember if you have chosen to pack your own goods:

  • You will need to have everything properly packed and ready for loading when the truck/van arrives.
  • Your moving company or carrier has the right to inspect packed-by-owner (PBO) items to ensure they are sufficiently packed to protect your goods.
  • If the mover/carrier thinks a container is not packed properly or safely, the mover/carrier may ask you to repack it; or the mover/ carrier may offer to repack the container for you. Keep in mind they will charge you for the service.
  • You must report any damage to packed-by-owner (PBO) containers on delivery day. If you fail to do so almost all movers/carriers will decline any claim on PBO containers. This is also mandated by the North Carolina Utilities Commission (NCUC).
  • Use only strong, corrugated cartons with tops or flaps that fold shut. Purchasing new, high quality packing materials specifically designed for moving can really make the difference in making sure that your household goods arrive at their destination safely. Moving boxes come in a variety of shapes and sizes that are specifically suited to fit a variety of household goods. Check with your mover on prices of boxes for you. You can sometime get used moving boxes at half the price, though I do not recommend you get used boxes for packing your dishes.

What Type of Packing Supplies are You Going to Need?

  1. Dish Pack (also referred to as a dish barrel or a dish box) - is a special box used to pack either dishes or any other type of fragile(s). The box is usually double corrugated for more protection and can some times come with inserts for glasses or dishes.
  2. Small Box (also referred to as a 1.5 cu. ft. box or a book box) - this box is used primarily for books, allowing them to be filled completely and still easy to handle. You can also use this box for miscellaneous small items.
  3. Medium Box (also referred to as a 3.1) - this box is 3.1 cu. ft. (hence the name) it is primarily used as the catch all box. It is strong enough to handle most things and can typically be filled to the brim and still handled pretty easy.
  4. Large Box (also referred to as a 4.5) - this box is 4.5 cu. ft. (hence the name) it is primarily used for linens, sweaters, toys, etc.
  5. Wardrobe Box - this box is used primarily for hanging clothes. It is not uncommon for carriers and shippers alike to fill the bottom of the box with shoes or other foldable garments.
  6. Mirror/Picture Carton ( also referred to a corrugated container) - this box is used to properly pack pictures, mirrors and artwork. Though you can use separate pieces to protect the glass on cabinets and entertainment centers.
  7. Newsprint - just another word for paper. It is the same things as newspaper except there is no print on it. In other words its just plain paper.

Getting Started

Before packing cartons, you'll need to wrap most items to protect them from scratching or breaking. Save old newspapers for packing material, but be careful — the ink may rub off and stain certain items, especially china and glasses. I recommend that you use unprinted newsprint. This is the same type of newsprint that most moving companies will use. You should be able to purchase this paper directly from your mover.

Start by placing a small stack of paper on a flat, uncluttered table or counter top. Round glasses and jars can be rolled up in two or three sheets of paper; always begin from a corner of the sheet and fold the sides in as you roll. Large or odd-shaped items require a similar technique. Place them in the center of the sheet and bring the corners together. It may be necessary to flip the item over and wrap it again from the other side. If in doubt, use more paper! When the corners are brought together, secure them with tape.

Before packing each box, line the bottom with a few inches of wadded paper for padding. Then place large, heavy items on the bottom and lighter, more fragile items on the top. Plates, books and things of a similar shape, should be loaded vertically to utilize their own maximum structural strength. DO NOT overload your boxes; keep them to a manageable weight. Fill in any voids with wadded paper and also top off your boxes with a few inches of wadded paper. Then tape cartons securely to avoid shifting during transportation.

Packing Tips

  1. Pack one room at a time. This will help in preventing you from getting confused or overwhelmed.
  2. Start with pack things that you do not use often or can live with out. Make sure you do not pack items that you will need until moving day.
  3. I highly recommend that you do not use masking tape or duck tape on your boxes. Masking tape is never strong enough for full boxes and will break. Duck tape does not stick very well and when it does stick it is very hard to get open. The most effective packing tape is poly-vinyl chloride or PVC. You can purchase this tape from your mover, but it is usually expensive. You can also purchase this tape from Walmart.
  4. Use newspapers only for cushioning not for wrapping items. The ink on the newspapers will rub off and can stain items such as fine china or glasses.
  5. Do not over pack you boxes, instead try to limit your boxes to a maximum weight of 50 pounds this will allow you and the movers to be able to move your boxes safely. Make sure your boxes are packed firmly and do not rattle or shift. The top should close easily without force, but should not bend inward. Seal your boxes tightly with tape.
  6. Empty all your drawers of breakables, spillables, non-transportable items and anything that would puncture or damage other items.
  7. Pack similar items together. For example, do not pack your china in the same box with pots & pans.
  8. Keep all parts or pairs of things together. For example, curtain rod hangers, mirror bolts and other small hardware items should be placed in plastic bags and taped or tied securely to the article to which they belong.
  9. Wind all electrical cords, fastening them so they do not dangle.
  10. Wrap items individually in clean paper, you can sometimes use colored wrapping paper to draw attention to very small things that might otherwise get lost in a carton. Use a double layer of newsprint for a good outer wrapping.
  11. Place a two or three inch layer of crushed paper in the bottom of cartons for cushioning.
    Build up the layers, with the heaviest things on the bottom, medium weight next and lightest on top. As each layer is completed, fill in empty spaces firmly with crushed paper and add more crushed paper to make a level base for the next layer. Once the box is packed place a two or three inch layer of crushed paper on the top for cushioning.
  12. Pack small, fragile, individually wrapped items separately or a few together in small boxes, cushioning with crushed or shredded paper. Place small boxes in a single large box, filling in spaces with crushed paper.
  13. As you finish with each box, put the name or the room it belongs to and the contents on the side of the box (for easy viewing while stacked). Make sure you indicate "FRAGILE" on on any breakables and "THIS END UP" where appropriate. I recommend that you place a sign on the door of each room at destination corresponding to the box labels so the movers can place the boxes into the proper rooms quickly.
  14. Never pack flammable items or non-allowable items. (For example: chemicals, propane tanks, pesticides, etc.)
  15. Make sure you pack high value items carefully. (For example jewelry, stamp collections, coin collections, etc.) I also recommend that you transport these items yourself, however, if that is not possible make sure you register these items with your mover/carrier so that they can pay special attention to these items.

Besides the information I provide on this blog you can also get additional information in regards to moving by visiting the Department of Transportation, the American Moving and Storage Association, the Federal Motor Carrier Safety Administration and the North Carolina Utilities Commission. Check back tomorrow for tips on How To Pack Your Kitchen.

Moving Language 101

I realized while writing this blog that there are a number of terms used in our industry that people do not understand. In fact, some would even go as far as to say that moving companies have their own language. I used to laugh when I heard that until I started this blog. In all I believe that everyone just might be right. So in order to help you understand what you mover might be referring to when they are talking to you I have included the following definitions of terms used:

MOVING TERMS

1. Accessorial (Additional) Services – services such as packing, unpacking, extra stop, or shuttle that you request to be performed (or are necessary because of landlord requirements or other special circumstances). Charges for these services are in addition to the transportation costs.

2. Addendum - a form filled out should you make any changes to your move after receiving a written estimate/survey.

3. Advanced Charges - charges for services not performed by the mover but instead by a professional, craftsman or other third party at your request. The charges for these services are paid for by the mover and added to your bill of lading charges.

4. Agent – an affiliated moving company authorized to act on behalf of the van line. The agent may handle the booking, origin, hauling and/or destination services.

5. Bill of Lading – customer's receipt for goods and contract for transportation. The customer's signature acknowledges that the household goods can be loaded on the van and "released to the carrier."

6. Binding/Non-Binding Estimate – a binding estimate is an agreement made in advance between the customer and the mover that guarantees the total cost of the move based on the quantities and services shown on the estimate. A non-binding estimate is the carrier's approximation of the cost based on the estimated weight of the shipment and the accessorial services requested. A non-binding estimate is not binding on the carrier and the final charges will be based on the actual weight and tariff provisions in effect on the day of the load.

7. Booking Agent – accepts the order for the customer's move and registers it with the van line. The booking agent may or may not be the origin or destination agent.

8. Bulky Article – to ensure safe transportation, some articles included in a shipment (i.e., big screen TVs, motorcycles, hot tubs, etc.) require extra handling and/or blocking. Our tariff provides a schedule of extra charges for such articles.

9. Carrier – the moving company providing interstate transportation of household goods under whose Department of Transportation registration the shipment is moved.

10. Claim – statement of loss, damage, or delay to a household good shipment while in the care, custody or control of the carrier or its affiliated agent.

11. COD (cash on delivery) – shipments where the customer pays the moving charges at the time of delivery. For COD shipments, payment is required in cash or by traveler's check, money order or cashier's check. If a credit card is used, it must be arranged with the booking agent because authorization is required prior to loading. Personal checks are not accepted.

12. Department of Transportation (DOT) – the federal agency which, through the Surface Transportation Board (STB) and Federal Motor Carrier Safety Administration (FMSCA) within the DOT, governs the interstate transportation industry, including movers of household goods.

13. Destination Agent – the agent designated in the destination area to be available to assist or provide information regarding the shipment to the customer or the van operator.

14. Diversion – when a customer changes the destination of their shipment after it is en route, transportation charges shall be calculated from the point of origin, to the point at which the carrier is able to effect the diversion, plus the transportation charge from the diversion point to the new destination point.

15. Driver (also referred to as a Van Operator) - oversees the loading, hauling and unloading of your possessions.

16. Estimate (also referred to as a survey) - performed by an agent to examine the customer's belongings in order to develop an estimate of move charges.

17. Exclusive Use of Vehicle – upon request and subject to availability, the customer may request and the carrier may provide an exclusive unit for a shipment. Transportation charges are based on actual weight subject to specific minimum weights.

18. Extra Labor – hourly labor charge (15 minute minimum) for performing any requested services for which specific fees are not published. This generally covers activities such as removing/placing items in attics/crawlspaces, packing/unpacking owner's furnished containers, etc.

19. Extra Pickup or Delivery – line haul/transportation charge includes pickup from a single address and delivery to a single address. Additional charges are assessed for each stop or call requiring an additional pickup or delivery.

20. Fuel Surcharge – the carrier's tariff provides for a percentage adjustment to the transportation charge (and SIT Pickup and Delivery) to aid in the recovery of the increased cost of fuel. The surcharge, which can change monthly, is based upon the national average cost of diesel as reported by the U.S. Department of Energy.

21. Full-Service Packing & Unpacking – hundredweight rates that apply based on the weight of the shipment when the carrier is requested by shipper to pack or unpack the complete shipment. The full-service packing rates include cartons and packing labor. The full-service unpacking rates include the unpacking of carrier packed cartons and the removal of such debris.

22. Guaranteed Pickup and Delivery Service - an additional level of service whereby dates of service are guaranteed, with the mover providing reimbursement for delays. This premium service is often subject to minimum weight requirements.

23. High Value Article - items included in a shipment that are valued at more than $100 per pound. These items should be disclosed to the mover to ensure that they are protected accordingly.

24. High-Value Article Inventory Form – the carrier will have you fill out a high-value inventory form to list items included in a shipment that are valued at more than $100 per pound to ensure they are protected accordingly.

25. Insurance-Related General Increase (IRR Surcharge) – the carrier's tariff provides for a percentage adjustment to the transportation charge (and SIT Pickup and Delivery) to aid in the recovery of the increased cost of carrier's and van operator's liability insurance expenses.

26. Inventory – a detailed descriptive list of the items in the shipment and their condition before the van is loaded.

27. Line haul (also referred to as the Transportation Charge) - charges for the transportation of your goods via interstate or intrastate. These charges apply in addition to the additional service charges.

28. Method of Payment – payment must be in the form of cash, traveler's checks, money order, a bank cashier's check or a credit card. Personal checks are not accepted.

29. Non-Allowables (Prohibited Items) – the Carrier will not accept shipment property that will contaminate or damage (i.e., bug infestations, chemicals, propane tanks, etc.) the carrier's property or the property of other customers, nor will it remove items that would damage the article or the premises (i.e., furniture that will not fit through doorways). Further, the carrier will not accept liability for items of a perishable nature (food, wine collections, plants, etc.).

30. Order for Service – a document authorizing the moving company to transport your household goods.

31. Order Number – used to identify the customer's shipment and appears on the upper right corner of the Order for Service and the Bill of Lading. This number should be used whenever the carrier is contacted.

32. Origin & Destination Service Charge – a hundredweight rate that applies based on the weight of the shipment plus any weight additives and location where the shipment is picked up and delivered. The charges compensate the carrier for basic handling and servicing of the shipment; includes services such as elevator, stair and excessive distance carries, piano and organ flight carries, additional transportation charge (ATC), basic appliance servicing (preparation of appliances to make them safe to ship), and on shipments moving transborder between the United States and Canada, the import and export service charge.

33. Origin agent – the agent designated in the origin area to be available for preliminary readying of the shipment before movement and/or to provide information regarding the customer's move.

34. Overflow – when articles to be shipped are left behind due to insufficient space on the primary van. An additional van(s) is then utilized for transportation and delivery.

35. Overtime Loading & Unloading Service – if you request loading or unloading on a specific date which is a Saturday, Sunday or a holiday, an overtime charge, based on the weight of your shipment is assessed. This is also true if you request the service to be performed after working hours (i.e., between 5 p.m. and 8 a.m.) on any week day, or when prevailing laws ordinances or landlord requirements will not allow loading/unloading during normal working hours on week days.

36. Pickup and Delivery Charges - separate transportation charges applicable for transporting your shipment between the warehouse and your residence.

37. Reweigh - before the actual initiation of the unloading of your shipment, you may request a reweigh of the shipment. If a reweigh is performed the actual charges will be based upon the reweigh weight, regardless of whether the reweigh weight is higher or lower than the first weight of the shipment. If you request a reweigh, you must waive your right to witness said reweigh in writing.

38. Shipper - term used by moving companies to describe the customer.

39. Shuttle Service – used if the assigned over-the-road van is unable to make a normal pickup or delivery because of physical constraints (extremely narrow road, inadequate parking area for the truck, weak bridge, etc.). A shuttle service is the use of a secondary, smaller vehicle to complete the pickup or delivery. Charges for this service are based on the weight of the shipment and the location where the service is performed.

40. Storage Crate - a wooden container usually 7 ft. tall by 5 1/2 ft. wide & 6 ft. deep. This container is used to store goods in a climate controlled warehouse.

41. Storage-in-Transit (SIT) – the temporary storage of your household goods in the warehouse of the carrier's agent, pending further transportation at a later date. SIT service may not exceed a total of 180 calendar days. After 180 days, the interstate nature of the shipment ends and is converted to the rules of the local warehouseman.

42. Survey (also referred to as an estimate) – performed by an agent to examine the customer's belongings in order to develop an estimate of move charges.

43. Tariff – a publication containing the carrier's rates, rules and regulations for services performed, applicable to the customer's move.

44. Third-Party Services – performed by someone other than the carrier or its agents at your request or required by federal, state or local law (e.g., appliance servicing, crating).

45. Transportation Charges (also referred to as Line haul) - charges for the transportation of your goods via interstate or intrastate. These charges apply in addition to the additional service charges.

46. Unpacking – removing the customer's goods from containers and placing them on a flat surface, as well as the disposal of such containers and packing materials. If ordered, unpacking service must be performed at the time of delivery unless requested otherwise.

47. Valuation – a tariff-based coverage for a customer's household goods while they are in the care, custody and control of the carrier. Valuation is NOT insurance.

48. Van Operator (also referred to as a Driver) – oversees the loading, hauling and unloading of your possessions.

49. Waiting Time – if you are unable to accept delivery of your shipment within the free waiting time (i.e., 2 hours) after notification of arrival at destination, you may request waiting time until delivery can be made. There is a charge for the vehicle and manpower for each hour between 8 a.m. and 5 p.m. local time (excluding Sundays or state/national holidays). The alternative is unloading your shipment at an agent's warehouse. You will have storage, handling and delivery from warehouse expenses, and consequently it may be less expensive to pay for waiting time, if it is not for an excessive length of time. The carrier is not obligated to provide waiting time, but we will do so when it does not result in the delay in the delivery of other customers' shipments or does not cause other undue inconvenience to the carrier.

50. Weight Additive – some articles included in a shipment (i.e., camper shells, boats, canoes, boat trailers, etc.) are comparatively light and occupy space in the van that is not commensurate with their weight. For instance, one might load 4,000 pounds of furniture and cartons in the space taken by a 1,500-pound boat. To compensate for this inequity, our tariff provides a schedule of additional weights for such articles.

PACKING TERMINOLOGY

1. Dish Pack (also referred to as a dish barrel or a dish box) - is a special box used to pack either dishes or any other type of fragile(s). The box is usually double corrugated for more protection and can some times come with inserts for glasses or dishes.

2. Book Box (also referred to as a 1.5 cu. ft. box or a small box) - this box is used primarily for books, allowing them to be filled completely and still easy to handle. You can also use this box for miscellaneous small items.

3. 3.1 (also referred to as a medium box) - this box is 3.1 cu. ft. (hence the name) it is primarily used as the catch all box. It is strong enough to handle most things and can typically be filled to the brim and still handled pretty easy.

4. 4.5 (also referred to as a large box) - this box is 4.5 cu. ft. (hence the name) it is primarily used for linens, sweaters, toys, etc.

5. Wardrobe Box - this box is used primarily for hanging clothes. It is not uncommon for carriers and shippers alike to fill the bottom of the box with shoes or other foldable garments.

6. Mirror/Picture Carton ( also referred to a corrugated container) - this box is used to properly pack pictures, mirrors and artwork. Though you can use separate pieces to protect the glass on cabinets and entertainment centers.

7. Crate - this is used when transporting items that are not only fragile but also extremely heavy. We typically use this for marble, slate from a pool table, or really heavy glass tops.

8. Newsprint - just another word for paper. It is the same things as newspaper except there is o print on it. In other words its just plain paper.

9. Shrink wrap - this comes on rolls and is used to protect sofas, chairs and other items from any type of weather related damage. It is also used when items are coming to storage as an added protection from moisture.

DESCRIPTIVE INVENTORY SYMBOLS

1. B/W - Black & White TV.

2. C - Color TV.

3. CD - Carrier Disassembled - Any item(s) a carrier may have disassembled (i.e. bed, china cabinet, entertainment center etc.).

4. CP - Carrier Packed - Any boxes or containers that were packed by the carrier.

5. DBO - Disassembled By Owner - any item disassembled by the owner prior to load.

6. PB - Professional Books. (College books, Law books, Dictionaries etc.).

7. PBO - Packed By Owner - Any boxes or containers that were packed by the shipper and not the carrier.

8. PE - Professional Equipment - (Medical Equipment, Major tools, etc.).

9. PP - Professional Papers.

10. MCU - Mechanical Condition Unknown - Applies to any appliances or electronics (Washer, Dryer, Televisions, Computers, Stereo Equipment, etc.). 

11. SW - Stretch Wrapped - Any item the carrier may shrink wrap or plastic wrap. 

EXCEPTION INVENTORY SYMBOLS

1. BE - Bent
2. BR - Broken
3. BU - Burned
4. CH - Chipped
5. CU - Contents & Condition Unknown - Will apply to any PBO boxes.
6. D - Dented
7. F - Faded
8. G - Gouged
9. L - Loose
10. M - Marred
11. MI - Mildew
12. MO - Moth eaten
13. P - Peeling
14. R - Rubbed
15. RU - Rusted
16. S - Stretched
17. SC - Scratched
18. SH - Short
19. SO - Soiled
20. ST - Stained
21. T - Torn
22. W - Badly Worn
23. Z - Cracked

What is the Difference between Direct Service & Flexible Service?

I get this question a lot when comes to moving out of state. So I figured why not address the question here. When it comes to moving out of state there are really only two options: Direct Service and Flexible Service. Ultimately it comes down to which service will fit your needs the best. Below are the decriptions of both types of service:

DIRECT SERVICE

Direct Service is the most customizeable service availble. Typically moving companies can provide this service with approximately a discount of 50% of the total costs. This service involves only your shipment. In other words we will provide a truck soley for your household goods and no one elses. We will also guarantee the pick-up and delivery dates. So if you are in a time restraint and need specific dates for travel or work this option is the best option available.

FLEXIBLE SERVICE

Flexible Service is the most economical service available for interstate travel. Typically this will allow movers much more flexibility in price, especially if you are very, very flexible. Keep in mind that your goods will be on a truck with other shippers. This means the truck will be making additional stops to either deliver someone elses goods or to pick up additional goods. The dates must be flexible along with the delivery time. We must be able to deliver your goods once we arrive regardless if it is 10:00am or 1:00am. Flexibility means Flexiblity.

Regardless of choice make sure your mover constantly stays in contact with you in regards to your shipment. I also recommend that you exchange cell phone numbers with the driver so that you can both contact each other if there are any delays during travel. I also recommend that you get a written estimate before choosing a moving company, this will allow for you and the mover to be on the same page in regards to price and also help eliminate any surprises at the delivery address. Make sure you check out my links for additional information in regards to choosing a mover and your rights as a consumer.

Client Testimonials for week ending 3/2/2008.

It's that time of the week again. Below are some client testimonials from the week before. Should any of you want to contact some of these people please feel free to contact us here in the office. We will gladly provide you the information to reach theses people for references.

* "The appearance of the crew was excellent. They were very prepared for our move, very friendly and extremely professional." Monty - Wake Forest, NC

* "The best part of our move was the crew's endless energy and willingness to please. The crew was extremely professional, curteous, efficient and hard working. Thank You Ronald & Crew." Kristin - Raleigh, NC

* "This was the most economical way to move furniture purchased on Craigslist. The guys were awesome. I will be calling you again." Lindsey - Cary, NC

* "The mover's arrived and started working right away and were very efficient, all the staff from the office personel to the mover's were extremely professional. The mover's were top notch. Keep it up!" Shannon - Raleigh, NC

* "Knowledgeable at moving antiques espescially marble dressers and mirrors. Great team! Each move gets better and better." Barbara - Saxapahaw, NC

* "Everything was handled with expertise. Fast, efficient, courteous no improvement needed. Give your men a raise! Ronald and Vicencio were the best." Lindsay - Southport, NC

We appreciate everyone that has participated in filling out our surveys. Customers comments are a useful tool for us to strive for perfection. Thank You to everyone that has chosen to use All My Sons Moving & Storage "Your Neighborhood Movers".

All My Sons Voted Best Moving Company Involved with the Community.

I truly believe that it is very important not only for individuals to be involved with their community but also companies. We ended 2007 on high note. My pride and joy "Coats for the Children" had a phenomenal year. All My Sons , along with WRAL, Capital Bank and the Salvation Army not only brought in the largest number of coats to date but we also raised more than $54,000.00 during our annual telethon. This put us just shy of 1 Million dollars since the program started 19 years ago. Along with "Coats for the Children" we had great success for the first year of our "Spaghetti Night" raising more than $10,000.00 for Holy Trinity Greek Orthodox Church.

2008 looks to be another successful year in the making. As every year prior we will once again be involved with the "Coats for the Children" Campaign, our "Spaghetti Night" will begin soon (I will let everyone know the official date when I have it), and this year we will continue to hand out more than 100 turkeys during the Thanksgiving season.

Below I have included some events happening in the Month of March.

Raleigh, North Carolina

March 1st & 2nd: Carolina Ballet - Balanchine Favorites
March 8th: North Carolina Symphony: Lemony Snicket's the Composer Is Dead
March 14th & 15th: 2007-08 Duke Medicine Classical Raleigh Series
March 15th: Run for the Oaks & Egg Hunt
March 29th: Springfest

Cary, North Carolina

Kite Festival - FREE
Registration begins at 12:30 p.m. and the fun begins at 1 p.m. Free and open to the public, call (919)469-4100.
Location: Fred G. Bond Metro Park, Multipurpose Field
Sat Mar 8 1 p.m.
Rain date: Sun Mar 9 1 p.m.

Breakfast with the Bunny
The Cary Teen Council sponsors Breakfast with the Bunny prior to Cary’s morning Easter Egg Hunt! Pre-sale tickets are required – there will be no tickets sold the morning of the breakfast. Tickets go on sale Mon, March 3 at the Herb Young Community Center. For more information, call (919) 460-4965.
Location: Fred G. Bond Metro Park, Kiwanis Shelter
Fri Mar 21 8:30-9:30 a.m.
Raindate: Sat Mar 22
Tickets Required: Ages 10 and up - $4 each; Youth ages 3-9: $3 each; Under 2 - FREE (pick up an “EAT FREE PASS” when you purchase your tickets)

Easter Egg Hunt (age 10 & under) - FREE
Children 10 years of age and under are invited to the Town of Cary’s 17th Annual Easter Egg Hunt. This event features 3 hunt areas, each for a different age group. Bring your own Easter Basket and come early for good parking! Call (919) 469-4100 for more information.
Location: Fred G. Bond Metro Park
Fri Mar 21 10 a.m. & 1:30 p.m.
Raindate: Sat Mar 22

Annual Health Fair (ages 55 +) FREE
Join Resources for Seniors, Inc. and the Cary Senior Center for our annual Health Fair! Local health and wellness experts, health screenings, pharmacy consultations, and more! Appointments required for some health screenings. For more information, call (919) 469-4081.
Location: Cary Senior Center Ballroom
Thu Mar 27 9:30 a.m.-1 p.m.


Wake Forest, North Carolina

Men's Church Softball League Registration Begins
Monday, March 3
Wake Forest Town Hall
Registration for the Wake Forest Parks & Recreation men’s church softball league will begin March 3 and run through March 20. League play is scheduled to begin the week of April 7, and games will be played on Tuesday and Thursday evenings. Registration forms will be available online and at Town Hall beginning March 3. The entry fee is $500 per team. For more information, contact Edward Austin, Athletic Coordinator, at (919) 554-6183.

Youth Baseball, Softball & T-Ball Registration Ends
Friday, March 7; 5:00 p.m.
Wake Forest Town Hall
The Wake Forest Parks & Recreation Department is currently accepting applications for youth baseball, softball, and T-ball for boys ages 5-17 and girls ages 5-15 until 5 p.m. Friday, March 7. Teams will be formed in late March. Team placement and draft information is available at the Wake Forest Town Hall and online at https://www.wakeforestnc.gov/residents/parksrecreation_leaguedrafts.aspx Practices will begin in April or early May, depending upon age group. The regular season is scheduled to extend through mid-July. Registration information and league rules are available at Town Hall and online at https://www.wakeforestnc.gov/residents/parksrecreation_youthathletics.aspx The fee is $40 for Wake Forest residents and $80 for non-residents. A participant’s eligibility is determined by their age on April 30, 2008, and a birth certificate is required for new participants. For more information, contact Edward Austin, Athletic Coordinator, at (919) 554-6183.

Dream League Baseball Registration Ends
Friday, March 7; 5:00 p.m.
Wake Forest Town Hall
The Wake Forest Parks & Recreation Department is accepting applications for Dream League Baseball for boys and girls ages 5-15 until 5 p.m., March 7. Designed for children with special needs, the league will operate on Saturday mornings from mid-April through early June. Registration information and league rules are available at the Wake Forest Town Hall, and online at https://www.wakeforestnc.gov/residents/parksrecreation_youthathletics.aspx The fee is $40 for Wake Forest residents and $80 for non-residents. For more information, contact Edward Austin, Athletic Coordinator, at (919) 554-6183.

Dance Baby Dance II
Saturday, March 8; Noon - 2:00 p.m.
The Mill Room at The Factory
Due to the success of the first Dance Baby Dance, we are offering Dance Baby Dance II on March 8 from noon to 2 p.m. in the Mill Room at The Factory. The event is for families with children from 0-10-years-old. There will be a full disco setting with lights, music, games, dance instructors and great food and drinks. Tickets can be purchased online for $8/person (non-walkers are free). Tickets will be $10 at the door on the day of the event. For more information or to purchase tickets, visit http://www.dancebabydancenc.com/.

Art After Hours
Friday, March 14; 5:00 p.m.
Downtown Wake Forest
On the second Friday night of each month the streets of downtown Wake Forest come alive with food, merchants and music! Everyone is invited to come and experience the dining, art and retail merchants of downtown Wake Forest. Downtown businesses stay open until 9:00pm. You never know what treasure you may find!

Wake Forest Farmers' Market
Saturday, March 22; 10:00 a.m. - Noon
Downtown Wake Forest - Municipal Parking Lot
The market offers fresh produce, pasture-raised beef, poultry and pork, free-range eggs, fresh and dried herbs, honey, jams and preserves, plus a whole lot more. During the winter (January - March) the Farmers' Market is open from 10 a.m. to noon one Saturday per month. For more information, contact Terry Wilkinson at (919) 556-1579.

Should you want anymore information please feel free to click on your cities link on the right.

Are You Using a Reputable Moving Company?

Before getting into the moving industry, I personally found out the hard way that not all moving companies are created equal. I moved 7 times in a 5 year period for the Marines, each time I had to use a different mover and each time my stuff was destroyed. I was inexperienced and unknowledgable when it came to movers. Ultimately, because I was paying, I always had to find the cheapest price. Let's be honest $900.00 a month does not go very far. LOL! Each time I moved and my stuff was damaged, filing a claim was like trying to get a discount on my taxes. Even after a claim was filed, I was lucky if I got anything back. I was fearful of my stuff each time I moved, and investigating movers was not as easy as it is today. I never knew whether or not if the mo