What is a Certified Mover?

• Improve the professionalism of industry employees.
• Furnish a means of distinguishing consumer-oriented companies.
• Assist companies in enforcing get-tough quality control policies.
• Be an impetus to improve internal industry training programs.
• Aid in recruiting better employees and contractors.
• Ensure just and reasonable practices and rates.
• Reduce claims and legal expenses.
• Help to avoid unnecessary government regulatory burdens.
• Provide a valuable marketing tool for participants.
• Encourage growth in AMSA membership.

The Certified Mover and Van Line Program helps to protect the public by providing an identifiable measure of quality while, at the same time, enhancing the moving industry by encouraging and recognizing high professional achievement. Under the voluntary program, movers are required to observe a professional code of conduct and to provide service to their private transferee (C.O.D.) and, as an option, their corporate customers, in a manner that promotes confidence in the interstate household goods moving and storage industry. A certificate and a special seal that may be used in their advertisements identifies certified movers and certified van lines. Participants in the program are also listed on the industry's consumer web site: http://www.moving.org/.

Listed below are several questions you should answer prior to committing to a moving company. If you answer “NO” to any of these questions, your mover is not in compliance with Federal Regulations.

1) Are they licensed and insured?
2) Do they have their tariff filed and available to be viewed in their main office upon your request?
3) Do they have an Arbitration Program available?
4) Did they provide you with a copy of OCE-100 Your Rights and Responsibilities booklet?
5) Did they provide you with a copy of their household goods dispute settlement program?
6) Did they provide you with a copy of their complaint and inquiry handling procedure?
7) Did they provide you with a high value and valuation information sheet?
8) Did they provide you with a Ready to Move brochure?

By choosing an AMSA Certified mover you are guaranteeing yourself a successful move and should something go wrong the mover is most likely going to take extra care of you ao that they can keep their certification. I am proud to say that All My Sons Moving and Storage is the ONLY member of the American Moving and Storage Association (AMSA) Certified Mover and Van Line Program and has the ONLY Certified Moving Consultant (CMC) through the AMSA on staff in the entire Triangle and Triad area!!! Besides the information I provide on this blog you can also get additional information in regards to moving by visiting the Department of Transportation, the American Moving and Storage Association, the Federal Motor Carrier Safety Administration and the North Carolina Utilities Commission.