Say what you mean with a smile, please. Thank you!

OK opinions on this ebay sale & FB PLEASE aswe

Here is the feedback:

Neutral feedback rating Wasn't exactly as I thought Buyer: Aug-30-07 09:07
  NEW PITTSBURGH STEELERS HANDCRAFTED NFL BAD CALL BRICK (#180153000439) US $8.75 View Item

Email sent to ebayer from  me:

I have sold quite a number of these, If unhappy  you should have emailed instead of leaving feedback like that. There is even a complaint system through ebay  that is item not described.PLEASE READ and learn how to use ebay http://feedback.ebay.com/ws/eBayISAPI.dll?InrCreateDispute
Buyers remorse is no reason to leave  neutral or negative feedback!!!Try contacting seller first, then go through dispute process and if no other options the leave feedback. I am sorry that you did not allow me the opportunity to make you a happy customer. Please view the link so you can see what other options there are, and how the system works! aswegrow2

 

Was I right or wrong. It just really got me worked up. another new ebayer and I am thinking of only selling to  over 10 feedbacks.  TY aswe

OH and I have not left feedback yet, and have not decided about it. will wait until I  can think about it right!

4343martino
has the buyer recontacted you ?? What is it he wasnt happy with...can you make it right and have the feedback removed by mutual consent ??
Aug-30-07 10:21:51 PDT Report this comment
goodstuffandjunque
They buyer saying that the item wasn't exactly as she thought isn't necessarily buyer's remorse.

Maybe they were just being honest about the transaction.

It isn't a negative.

If the paid for the item why would you leave them anything other than a positive.
Aug-30-07 10:22:02 PDT Report this comment
jpsoaps4u
aww sorry that happened to ya aswe, some people are just ready to jump the gun instead of communicating. good idea to walk away and calm down before leaving feedback.
Aug-30-07 10:22:40 PDT Report this comment
diane_irish
Obviously this is someone who doesn't understand that negative feedback is BAD! If I were you I would make sure YOUR feedback explains! Oh by the way....GO PACKERS!!!!
Aug-30-07 10:23:43 PDT Report this comment
goodstuffandjunque
I just read the description of the item.....what is inside the fabric ??? The listing doesn't say ... is it a real brick or foam or wadded paper or what ??

Maybe that is why the item wasn't what they expected.
Aug-30-07 10:24:36 PDT Report this comment
jpsoaps4u
for something like that goodstuff they should have asked before buying or placing a bid if unsure. communication is key and the buyer never communicated or given aswe a chance to correct any error which is wrong.
Aug-30-07 10:26:25 PDT Report this comment
aswegrow2
TY jp, No martino Nothing it just arrived in todays mail and got right on fb. I wanted them to know there is a place to handle it through ebay.
And good you are right it just sounded like buyers remorse to me because I have sold over 30 of these and no complaints whatso ever! If the first one I would have said wow bad product rethink those but not after 30.

Thanks guys and most likely will leave fb soon Oh and they did email and demand that I ship and I sent them the shipping link and told them that their email may have block the shipping email. May be something with that!
Aug-30-07 10:27:48 PDT Report this comment
goodstuffandjunque
well, I'm new too ... I wouldn't think leaving a neutral is too bad ... it isn't a negative ... is a neutral the same as a negative ??
Aug-30-07 10:29:05 PDT Report this comment
aswegrow2
grrrr Diane LOL
and thankyou good you are right. I know if I posted here someone would give some reason as to why. THANK YOU I will end listing and fix that right up.
I have ask before bid I answer every question. jp
Aug-30-07 10:29:52 PDT Report this comment
aswegrow2
No a neutral is not the same it does not count, but because a costumer was not happy it bugged me. LOL and thank you again for finding my error. That is why I blog. aswe
Aug-30-07 10:31:18 PDT Report this comment
aswegrow2
I knew there must have been something but could not find it Thank you aswe
Aug-30-07 10:37:27 PDT Report this comment
helpfulhannahscloset
I think your right aswe its not right to leave a bad feedback off the cuff like that for any reason. We all have bought from you before and vice versa and you certainly don't dissapoint anyone. This person sees feedback as form of control maybe? Not right and shouldn't have done that . You did right thing. They get negative because didn't play by the rules.
Oct-07-07 21:10:46 PDT Report this comment

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