ebay and paypal prey on small customers with a runaroundPosted Sep-02-07 17:42:40 PDT ebay and paypal are very large, so large they can with impunity ignore a legitimate problem that one of their customers can have. They rotate the people assigned to a claim review until they wear you out. They being very large and you being a small individual fall prey to their busineess practice of shuttling you from one to the other until they can say "Sorry the time has expired" or " We are really concerned ..." but they have obviously not really even read the correspondence. They prey on your natural trust in them. You are probably an honest person trying to sell or buy on the site. Things go wrong, then you get an email from them which has numerous links. If you see this, this is the strart of the runaround. They have a goal to retain their account recievables, what they earn for your listing. If they help and pay a claim, I think it is up to $200 now, then that depletes their earnings and you, the little guy get the runaround until you are worn down and give up. Ebay/paypal don't pay out on legitaimte calims. I know. I have one and have gotten nothing but the runaround since last year when I started off on a dispute process. It is still nothing more than a runaround at this point. The amount was considerable enough for me not to just write it off. No, its just me versus the Fortume 500 ebay/paypal. I was ripped off, I am small. They are big and will not help you except give you a runaround. I hope ebay/paypal will ultimately be replaced by a site with an improved policy for customer protection. Right now they just plainly do not protect their customers no matterr all their hype. Do you feel like you were ripped off? I do because I was and recieved no help form paypal or ebay. It will be interesting how long ebay allows a frank dicusssion which is incrimanative of their business practices. ebays safe harbor policy is overlaid with larger type buttons and links which are tittled "CUSTOMER PROTECTION". Hey let me tell you, they don't have it. They do have emils, lots of them to spin you around still thinking that if you follow along with them, that you will be treated fairly. In the end you are preyed upon, eaten like prey by a large carnivorus corporation intent on promoting a safe harbor where you might belive trade is safe. Let me tell you there is nothing safe for you in ebays safe harbor. Their is safey for them and them only. Paypal is worse! They state flat out that you are protected. They protect themselves with cadres of bots that send you emails that claim they are investigating, but in the end they do not honor the fair claim, nor solicti the info which could support a claim.
|