Promontorium's Blog
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Member since: Nov-14-02 12:14:03 PST
Location: United States
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Feedback Hostage Taker

 If you are a seller, and you won't give out positive feedback until your buyer does, you suck. The buyer's job is to pay in a manner fitting your needs. To provide a correct address, and to stay in contact if necessary. If they meet these requirement satisfactorily, then you give that person POSITIVE FEEDBACK. It doesn't matter if the shipment arrives or not, they did their part. Which means, they should have their +1 long before whatever it is they purchased is even sent.

 I post this because I actually had a seller who refused to give me positive feedback until I gave her positive feedback. Thus she took my +1 hostage. I told her she was wrong to do so, but she wouldn't budge. I in good conscience could do no more and the transaction went un-feedbacked.

 If the Seller sends a product that isn't as promised, is it the buyer's fault? No. Take the hit. Stop sending bad product. Move on.

realdealrings
Good Post!!!!!!!!!!!!!!

I leave feedbacks when I am Paid! Seem to only get after from sellers after I leave feedback................ ;O(
Nov-25-07 22:47:23 PST Report this comment
victorian_rose_inc
Feedback is not mandatory for either party involved in the transaction. eBay also recommends that sellers leave feedback after the buyer, so that they know the transaction has been completed and the customer has received their item(s). The transaction is not finished until the seller knows the customer has received their item(s) and that the customer is happy. For a seller to leave feedback prematurely opens the door to the buyer not communicating with the seller if there is a problem. Non communication with the seller is why some sellers wait to leave feedback until the buyer has left feedback because most of the time that is the only communication that the seller receives from the buyer. If the seller automatically leaves a positive upon payment and then the customer receives their item(s) and they are unhappy, they will most likely leave a negative feedback instead of communicating with their seller to get the matter resolved.
Nov-25-07 22:52:07 PST Report this comment
cptpromontorium
I was in complete contact with the seller. The transaction was completely over. I said, hey seller wtf? and Seller said, leave me feedback! I don't play those games. If a seller screws over a buyer, the only recourse is negative feedback, whereas the seller is completely protected from buyers.
Nov-25-07 22:57:48 PST Report this comment
cptpromontorium
How are there so many people reading this thing anyway? I've had 25 times more views in 15 minutes then in 5 years on eBay. ? ? ?

BTW I am completely aware that no one is obligated to leave any feedback. But Ebay really makes a big deal about it. I am just a guy who should have +15 but only +13. It really is nothing. I just figured since there is an eBay blog (how crazy?), this would be the one issue I could write about.
Nov-25-07 23:04:27 PST Report this comment
peek-a-b0o-ii-c-uu
ii like this debate .. its got good points too it =]

im on the guys side!!

=]
Nov-25-07 23:06:37 PST Report this comment
blue_wonder_beyond
Wow that sucks that the seller would do that to you.

You've been around ebay for awhile so it surprises me that you would react like that.

I think something is underlying here, one or the both of you somehow had some reason to mistrust that a positive feedback would be granted if one was given. You say you had communication, something tells me that within that communication, somewhere this mistrust occured.

I personally usually don't give feedback to a buyer until I am positive that they are satisfied and have received the product in good shape. It's not holding the feedback hostage, and there is absolutely no where in the ebay policies that the wordage you used above is written. A seller has to also be concerned with the 5 areas that they will or can be rated on as well from a buyer. Usually when I am assured that the product is delivered and everything is fine, I leave my feedback. Usually before the buyer does, as a buyer I never leave feedback until I receive the product. I still have not received any feedback on some of the items I have left them for, but that's because the feedback is optional.
Nov-25-07 23:08:29 PST Report this comment
victorian_rose_inc
If you said "hey seller wtf?" to me, I would block you and not leave you any feedback either. I don't leave feedback for rude people because part of the transaction is how they communicate. If you didn't like your item or you felt the seller did something wrong, you could have filed a dispute.
Nov-25-07 23:08:37 PST Report this comment
peek-a-b0o-ii-c-uu
heyy people.. check out my riddles in my blogs.. see if you have the brains to crack them .. if not, then just enjoy the brain teasing :P
Nov-25-07 23:08:49 PST Report this comment
victorian_rose_inc
Thank you for the invite peek. I am terrible at riddles :-)
Nov-25-07 23:11:05 PST Report this comment
blue_wonder_beyond
Cpt, the blogs have a front page that shows your blog entry until it gets pushed off the front page, and then it is still viewable for some time after that.

Many people may read your blog before others move it off the front page.

On your blog page you will see a tab for blogs if you click it you will go to that page.
Nov-25-07 23:11:29 PST Report this comment
dovencross
to all buyers-only on ebay, i do encourage you to sell a few things so you can find out what it's like for the seller. I did, after being a buyer-only for a while. it's really nerve-wracking, and you have to worry about newbies, uncool angry people and other folks who might fire off bad feedback before communicating. Not that it's a problem for me, but it's a worry we do have to deal with--preventively.
Nov-25-07 23:45:05 PST Report this comment
4ford4
Ebay's feedback system is the most imperfect program I know of. It gives freedom to sellers to do what ever they please, in particular, to issue retaliation feedback. I have questioned ebay customer service regarding the numerous inequities of the system, but have never received a response from them. I am now awaiting an item for 17 days I purchased from a seller with over 10,000 feedback count. I have sent an inquiry to them but have not received a response. Upon viewing their feedback, I see they have received very many negative feedbacks for extremely slow shipping, non communication and non-receipt of the item. Most important and relevant is the fact that they probably deserve these negative feedbacks, but in every case this seller has immediately retaliated by issuing a negative feedback to the buyer. Ebay is apparently deaf and blind to this appalling situation. A buyer is scared stiff to leave a deserved negative feedback lest he be retaliated against just as this seller is doing. Amazon has the proper approach to the feedback situation. Only buyers are permitted to leave feedback which is the only way to honestly gage the performance of the seller. I'm not saying there are not occasional buyers who leave inappropriate feedback for sellers because I myself am the victim of a couple of these. Still, the Amazon system works great in my humble opinion.
Nov-26-07 09:05:21 PST Report this comment

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