How to Get the Most out of Your Custom Crystallized ItemPosted Apr-24-08 17:50:54 PDT If you come to us and receive a custom job, I have a few helpful tips to get the most mileage out of your creation. First off, you shouldn't ice out anything of too cheap quality (ie, plastic glasses). Though the crystals may withstand the pressures of time, your personal item may not. I have had a couple of people break the back peice of thier belt buckle off, pop a lens off of thier glasses, snap an "arm" off of their shades, drop their phone in water, rip a hole in their shirt, or break whatever electronic item they iced out. In all these cases, the crystals were STILL INTACT. Now I'll do my best to help you with your misfortune, but our warranty only covers crystal loss. If I can't repair your shades or mend your clothing or fix your headphones, please do not get mad. This is not a repair shop people!! **The only exeption to this rule (in my mind) is for jewelry. I'd rather bling out a fake gold charm than a real one. Take care of your item!! Don't just think you can toss it around, drop it, put it in your pocket/purse with other objects and walk around all day. When you put it up for the night, put it in a safe place, not where your children or pets can get to it. If you commit any of the aforementiond activities, you will lose stones eventually. This CAN be fixed, but remember, your warranty only covers stone loss due to design, NOT ABRASSION!! You will have to pay for the unwarranted repair. I've seen enough cases to tell the difference. You can't play me, people. I have stuff of my own, too. They may not be diamonds, but if they were, I bet you would treat your item better. Do so, and your creation will stand the test of time. Clean your item!!! You don't have to clean it every day (though I do), but clean it SOMETIMES! The best method (for me) is a wet rag/paper towel. That's ALL. Of course, you can use your jewelry cloth if you have one. You can aslo use alchohol on a q-tip. I have a few different cleaning solutions I experiment with (glass cleaner,any multi cleaner), but you can use any of these or your own method. "Truth Solution" also works. But if worse comes to worse, just use a damp cloth. If you have had your car iced out, just wash it as you would do your car. If you do lose stones, don't start plucking them off! You gain nothing by doing this. It actually takes alot to get these off...TRUST ME...I switch stones out of my creations and it takes ALL DAY. If you spend that much time taking them off, shouldn't be spending your money in the first place. We will be able to tell and you will be charged for the repair. If you have clothes that have been iced out, don't wear them everyday. This should go unsaid, but hey, some need to hear it. And we are starting to give out washing instructions with our garments but I'll let you know right now...DO NOT just throw them in the washing machine with regular clothes and NEVER put them in the dryer...they say 'never say never' but damnit, NEVER put these garments in the dryer. There are a variety of ways to wash them, but my personal favorites are hand wash, then air dry. You can't go wrong, as a matter of fact, you could NEVER go wrong with this method (well, other than leaving them outsied to be stolen off of the line). I don't recommend dry cleaning. You could put them in a "garment bag", then put them in the washer on a very delicate cycle(cold or MAAAYYYBE warm water, but definetly NOT HOT), then air dry. ANy other method you're going to have to look for it yourself. These are just a few tips. Remember, each one of our products are done by hand (each stone is placed ONE by ONE). That should be enough to inspire you to take better care of these items, but incase it's not, there are some pretty valid reasons in this blog and in your pocket. PEACE!! |