Archive - November 2007 ok its week 3 nowPosted Nov-09-07 01:24:43 PST Boy i have learnt alot in 3 weeks, still feel i am just scraping the surface of the world that is ebay tho. :) buyers/feedback/postage this has to be my biggest issue area now. I now do not charge the $1.20 on top of postage as i was reccomended to do to cover materials/boxes/bub wrap. I now and forever more only charge the exact cost to the buyer that Australia Post charges me! fairs fair! But theres more, when i email staright away after sale,email straight away after payment has gone through,post the same day or next morning, email to say i have posted and to please let me know it has arrived and if they were happy. Why!! do i get buyers who leave lovley feedback to say how ive done well ,but then they drop me down 2/3 points for my star ratings for postage ( i dont charge differently to Australia post, they set the fees not me! ) or a point for each of the other stars. I just dont get it arghhh! I really wish buyers would drop me a line if they wernt completley happy so i had the chance to understand why they make me loose star points. Im so sad :( do these matter so much that it makes me so upset?? |