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AKA MERCHANDISE & SALVAGE
4 comments

OMG... My FIRST neutral feedback... Waaaaah!

Posted Mar-24-08 03:35:27 PDT
Okay, I'll admit it.  I may be a Feedback Queen.  Perhaps it comes from being, at heart, a people-pleaser. (Let's not confuse that with the ugly little term "doormat", k?)  I have been preening and bragging (hey... it ain't braggin' if you can back it up)... and even doing a lil victory dance here and there over my early successes and feedbacks.

Until a couple of days ago. 

I got a neutral.  And yes, I deserved it.  Not because of any maliciousness on my part, you understand.  Just a careless mistake while in a hurry.  I'm new at this SELLER thing, and there will be lil SNAFUs and a learning curve to deal with. I get that now.

I had been trying to do 'templates' on my Turbo Lister program.  And I left a "NIB" on the title, not paying attention.  And probably some stuff in the auction ad, too.  Frankly, the item WAS new... but had the seal broken.  It was listed a store demo, which... technically makes it NOT new, I guess... But regardless, I totally didn't want to make THAT kind of mistake,

Live and learn.  And hopefully be waaay more careful... anal, even... about what EACH and EVERY ad says.   And may the Feedback gods be abundantly giving (positives please) and bury that neutral outta sight.  It's totally mocking me right now. 

And to the customer who wrote it.  Thank you.  You gave me an early heads up.  Though it wasn't fun, it taught me something.

D
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Comments
gbayemporium
sorry to burst your bubble, but isn't it your 2nd neutral?
Mar-24-08 03:40:01 PDT Report this comment
bluediamondproducts
That was from a seller, not a buyer. (the other neutral)

graveyard - you sound relieved you didn't get a negative...
Mar-24-08 03:50:01 PDT Report this comment
cyclone5dogs
Yes...always proof read, proof read, proof read an ad before putting it online....and then...proof read, proof read, proof read again even afterwards....Being honest about your mistake says alot about your integrity....
Mar-24-08 03:54:31 PDT Report this comment
graveyardfollies
Yeah... the other neutral was as a buyer... And after seeing the feedback from the customer, I AM relieved it wasn't a negative. In their shoes, I'm not sure I wouldn't have given a negative. And I do feel badly for it happening. It HAS made me more conscientious about my wording, my proof reading, my everything... I don't want to get over on anybody. I want this to work for me, so yeah, I hate that it happened for BOTH the customer AND me.

I'm thinking of sending a gift certificate to the customer as an apology, but I'm not sure if it would be well received. But I want to do SOMETHING. Any ideas?
Mar-24-08 08:05:25 PDT Report this comment

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