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What are the most expensive Document and Workflow Managment Systems?

To answer the question posted most often to us, what are the most expensive Document Management and Workflow systems companies can buy in their efforts to go Paperless, more efficient, and more profitable?  Okay, here goes.

The most expensive systems you can get are, (in no specific order), IBM/FILENET, EMC/DOCUMENTUM, ORACLE/STELLENT, and ALTRIS/SPESCOM.   These four have very advanced workflow and transaction processors, best suited for very large companies needing to process millions of data transactions per minute, and automate across different Operating Systems and Web Portals.  If you're not a huge industrial corporation or an international bank, you are pouring millions of dollars down the drain with these.  Some huge companies still choose other, slightly less robust systems to do 98% of what the most expensive four do, but can get those other systems for about 1-3 decimal places less in price too.

There are some other very good systems you'd probably think are very over-priced.  Those include  Hummingbird/OPEN Text, Hyland Software ONBASE, OIT, CIS, FORTIS, XEROX Docushare (which is junk!).  The reason you'd think these aforementioned products are over-priced, is because there are a mere handful of equally-scaled DM and Workflow Solutions that are every bit comparable to these next six, but cost dimes or quarters to their dollar.  We sell and implement one of those, so we almost always win on best price, guaranteed best Return on Investment, best service, and the greatest ease of system administration and user-training.

And before any of you think you can program or have set up a MS Sharepoint solution for true document management, be warned, there are serious size and scope limitations to that product, it falls apart easily and if your in-house support or designer has left your business, you could be in for a disaster.  AND, to make Sharepoint anywhere near a good DM solution, you need at least one person very skilled in Sharepoint, ASP.net and T-SQL programming, and if you're lucky, an MS SQL Server DBA.   That is spending an annual six figures to keep your design and support of such a solution in place.  You can buy a super-strong, better DM product for a lot less with none of the above risks.

I hope this answers your questions.

InnovationIntegration

In response to the ROI question...

Yes, "KevJKirk" here is your answer"

"ROI" means 'Return On Investment'.  We guarantee, as a company, anyone procuring our systems to go paperless and automate their business operations will significantly lower their operational costs, sometimes eliminate most, and become more profitable doing so by reducing or eliminating a lot of their business's bottom line costs.

Our systems reduce or eliminate copier costs, copier supplies, copier and mfg support conttracts, many paper costs, paper storage and the much higher paper retrieval costs, postal costs, courier and other transit costs, reduces huge amounts of labor hours managing paper uses, eliminates many office infrastructure service costs,  and enables huge increases in office efficiency & reduced time to complete normal daily tasks.  We put this down to hard ROI study, so they can both prove and enjoy the hard dollar return on their investment when they've procured a full software and hardware system from us.

You are so right!

Here is a list of scanners that should not be bought off of Ebay:

(1) Any used Fujitsu 3000 or 4000 series scanner

(2) Any Bell & Howell scanner older than 2 years

(3)  Any Kodak DS75xx, DS95xx, DS25xx, DS15xx, i50, i60, or Microfilm scanner too.

(4) Any used Canon scanner that has already had a part replaced  (bad service & parts!)

(5) Any Panasonic scanner older than 3 years

(6) Any Ricoh scanner at all (lack of service and production guarantees)

All of the above are either discontinued, about to be discontinued, or have incredibly bad repair and replacement part records.  Anything newer than the above are fine to the date of this post.


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