sorry you are having problems with it, i kept having problems so i don't use it anymore, i upload my pictures from photobucket directly to my ebay listings and apparently auctiva sucks them up and keeps a link to my store and adds the additional windows showing all my stuff ((hugs))
kand...read my blog post from earlier today....auctiva can't handle their pic laod anymore and they are trying to upgrade...You have to re-size pics to 1MB OR less...before they will upload and then you still may have problems...
I like auctiva because they have a ton of cool templates....god forbid if I had to make my own....I would look like the cript keeper by the time I learned.
I couldn't get it upload any of my pictures today, so I came to the blogs and searched "Auctiva." I saw a blog Cyclone did, and Cyclone is right. When I reduced the size of my pictures, it was fine.