Life on the prairie

Refund Policy

I give full refunds including all shipping charges for items returned within 7 days of the date of delivery confirmation. USPS provides the exact time and date of delivery so it's important that items be inspected as soon as possible and if they are found to be unsatisfactory (or you just plain hate it) contact me immediatly and return it asap using priority mail with delivery confirmation so it will arrive within 2-3 days which is well within the 7 day return policy listed on my auctions. I will include the return shipping charges in your refund. 

Best wishes from OZ!

lois2841
how on earth are you making any money by refunding all the shipping cost and requesting also that they use priority mail to return the item/items? It doesn't matter where you purchase from with mail order, the customer pays all shipping cost including the cost of shipping for returning the item. I would never refund the shipping cost.
May-06-08 20:25:01 PDT Report this comment
kimberlypink60
Hi Lois2841! Thanks for commenting! I find that by selling quality items with accurate descriptions and lots of pictures I make plenty of money to cover the possibity of an unsatisfied customer. For this reason I have sold over 200 items without one reurn. I truly believe the buyers are a #1 priority and I make sure to treat them that way and it shows in my feedbacks. The cool thing is that everyone can do what works for them on ebay.
Best wishes, Kimberly
May-08-08 10:09:49 PDT Report this comment

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