Now the monkeys claim it was nothing to do with them but everything fell apart at the seams at the end of May. Our phone line just stopped working which meant no internet and so we couldn't access Ebay. So we reported the fault to our phone company who said they would fix it straight away. Anyway two weeks later and a lot of angry phone calls (using mobile phone of course!) to our phone company and finally they found a bloke with a ladder to climb up the pole and sort the problem out. Anyway this has caused endless problems for us as we couldn't access internet. Trying to sort everything out during my lunch break at work and some internet cafes slowed everything down and then I was struck down with a virus which meant I couldn't even leave the home!
Anyway I just wanted to apologise for all those people whose items took ages to turn up and especially those who thought we were ignoring their messages. We just couldn't read them! We did send the stuff that was really late 1st class to make up for the delay but obviously it wasn't that great service. So sorry.
Anyway its all fixed now and the monkeys have been banned from fiddling with the phone wire so hopefully we shouldn't have the problem again. I am waiting to find out why it took two weeks for a guy to shimmy up a pole to reattach a wire but just glad its all fixed.
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