Most Recent Posts CLOSED DISPUTE LOG for an informed decisionPosted Apr-23-08 11:21:19 PDT Updated Apr-23-08 23:34:09 PDT for an Informed decisionBelow is a ABREVIATED EMAIL LOG of all my communication with Tommyrich12,ebay, and PayPal to give potential buyers the facts of my interaction with this seller so my peers can make their own informed decision.
---CLOSED DISPUTE LOG From Buyerksatrinity on 4/18/2008 22:19 PDT ---- Posted byksatrinity Apr-07-08 at 07:10:32 PDT Item Not Received: Artisian Jeweler Stone Sterling Bead HUGE Starter Kit ! (#130198XXXXX) Payment Method: PayPal Payment Date: Mar-20-2008
ksatrinity’s final comment at close of dispute: I finally got a response through my eBay dispute page from seller. tommyrich12said once again said he/she was sending it right away and would e-mail a tracking number "ASAP". I have gotten no tracking number or further communication. I bought this item on Feb-19-2008. Below is the additional communication. …This is very disappointing. I even offered and paid the additional shipping cost (see other dispute PP-447-XXX-XXX). I am no longer sure this seller is honorable I feel very lead on & his/her # in disconnected
FROMksatrinity Apr-13-08 at 16:47:05 TOtommyrich12 Hi tommyrich12Do you have a tracking number? I have not received anything yet. To confirm, my Address is XXX XXXXXX XXXX; XXXXX, XX 99999 (Phone#: 4XX-XXX-XXXX)-ksatrinity
FROMksatrinity Apr-07-08 at 20:29:05 TOtommyrich12 Hi tommyrich12 - Oh thank goodness... I had not received a response from my emails for a while and I was confused because our previous correspondence was so delightful...I so did not want to think negatively...but I had to protect myself with in eBay's time constraints. I hope you understand. I will be looking forward to receiving your lovely beads, closing the dispute and exchanging positive feedback. Peace and blessings Always,Ksatrinity
FROM: tommyrich12 Apr-07-08 at 09:42:18 To:ksatrinity I apologize for the delay in shipping. The item was returned once after you paid the extra shipping and I need to ship again. I will get it to the mail asap and send you a tracking number so you may track it. Thank you for your understanding!
FROM Buyerksatrinity on 3/30/2008 09:31 -I have not received item or response. In addition to the $63, I Paid $9 extra in good faith to cover the additional weight of the package (see transaction #3106321xxxxxxxxx). See past email communication below:
FROMksatrinity(3/22)TOtommyrich12 Hi tommyrich12- I have gone from excited to disappointed. I have been waiting for the mail every day in anticipation and I have not received the beads and have not received any response from my many emails from you. I have also in wanting to be fair sent you and additional $9 in shipping to cover the additional cost of shipping. I am still keeping faith in a good transaction with you but if I do not here from you by Sunday night I will unfortunately have to open a dispute against you to protect myself. It has been over month since I sent you a payment through PayPal. Hoping to hear from you.-ksatrinity
FRO:ksatrinity(3/21)TOtommyrich12 Dear tommyrich12 - I have not received the beads yet... do you have a tracking number?–ksatrinity
FROM:ksatrinity(3/16)TOtommyrich12 - I have not received the beads yet. I am so excited to get started using them– ksatrinity
FROM:ksatrinity(3/4)TOtommyrich12 - I have paid the $9 ( transaction # 3106321xxxxxxxxxx) extra for shipping through PayPal –ksatrinity
sent: Wed 3/4 12:23 PM PAYMENT DETAILS Purchased From: tommyrich12 Transaction ID: xxXXXXXXXXX Item # Item Title Quantity Price Subtotal 130198484579 Artisian Jeweler Stone Sterling Bead HUGE Starter Kit ! $9.00USD Shipping & Handling via Standard Delivery to 9XXXX(includes any seller handling fees) $0.00 USD Total: $9.00 USD
FROMksatrinity(2/29)TOtommyrich12 Hi-I have not heard back from you and I would like to pay you the extra $9 for shipping. I just need to know how to do it ...I think you can invoice me through paypal.
FROMtommyrich(2/20)TOksatrinity Hello! Well... I decided to enclose more tiems than I originally said in the auction because I know they are going to the right home, but shipping is actually going to be a little more. If possible, would you be able to pay the additional postage? It will only be $9 more. I did an estimate of the weight when I listed the auction, and the box is heavier than I thought! I thought that I could also enclose the book "The Crystal Bible" to help you identify the different stones, since I have such a huge collection and this was the reference book I used to identify these specific stones. Just a nice gesture to help with the additional shipping. Thanks so muchtommyrich12
FROMksatrinity(2/20)TOtommyrich12 -Dear ksatrinity,You will be able to make quite a bit of money off of this lot. I have invested hundreds of dollars into all of the beads and products and have gathered them from all over oregon and washington and purchased many items online, so there is a HUGE variety of items to make very unique pieces of jewelry. It helps having items to create with that are not all locally purchased. It really makes your items unique! I wish you luck with your adventure. That is awesome that you are trying to adopt. Kids are amazing! I hope that my bead collection can help you with that dream! Peacetommyrich12 FROMtommyrich(2/20)TOksatrinity Dear ksatrinityHello! It is awesome that my stuff is going to a good home! That makes me excited. You will really enjoy everything. If you need help with identifying any of the stones or products once you get it, please ask! Don't worry about the shipping. The $12 will definately cover it. I really appreciate your courtesy. Thanks so much!
From: service@paypal.com (service@paypal.com) Sent: Wed 2/20/08 12:23 PM PAYMENT DETAILS Purchased From: tommyrich12 Transaction ID: 1L8XXXXXXXXX Item # Item Title Quantity Price Subtotal 130198484579 Artisian Jeweler Stone Sterling Bead HUGE Starter Kit ! $51.00USD Shipping & Handling via Standard Delivery to 9XXXX(includes any seller handling fees) $12.00 USD Total: $63.00 USD
FROMksatrinity(2/19)TOTommyrich12 HI Tommyrich12- I am so excited I just won your auction for the jewelry supplies. Please contact me (4XX-XXX-XXXX) so I can ask you some questions about shipping. For the weight of the items seems too heavy for the $12 shipping charge you included in your listing. If shipping does cost more I would like to cover any extra cost...it would only be fair. Just to let you know your supplies are going to a good home. I have been making jewelry as a hobby for friends for years, but in the past year I have started selling my creations at the local farmers market to raise the $$$ needed to for my husband and I to adopt. Thank you and looking forward to hearing from you. Peace and Blessings Always, -ksatrinity |