maxwellvintage

Update from Auctiva


Posted document.write(''+ myTimeZone('Sun, 20 Jul 2008 12:17:07 GMT-0700', 'July 20, 2008 12:17 PM')+'');July 20, 2008 12:17 PM July 20, 2008 12:17 PM Hide Post
Amazon, our storage provider, is having a service interruption that's causing problems serving some of your photos.

Here are the updates from their service dashboard. Amazon S3 is the name for their file storage which we use for our image hosting:

9:05 AM PDT We are currently experiencing elevated error rates with S3. We are investigating.
9:26 AM PDT We're investigating an issue affecting requests. We'll continue to post updates here.
9:48 AM PDT Just wanted to provide an update that we are currently pursuing several paths of corrective action.
10:12 AM PDT We are continuing to pursue corrective action.
10:32 AM PDT A quick update that we believe this is an issue with the communication between several Amazon S3 internal components. We do not have an ETA at this time but will continue to keep you updated.
11:01 AM PDT We're currently in the process of testing a potential solution.
11:22 AM PDT Testing is still in progress. We're working very hard to restore service to our customers.
11:45 AM PDT We are still in the process of testing a series of configuration changes aimed at bringing the service back online.
12:05 PM PDT We have now restored communication between a small subset of hosts. We are working on restoring internal communication across the rest of the fleet. Once communication is fully restored, then we will work to restore request processing.

You can find those updates here:
http://status.aws.amazon.com/
It's the "Amazon Simple Storage Service (US)" link. S3 is short for "Simple Storage Service."
2woofers
i really appreciate the information. I was gonna spend the day listing but...........
Jul-20-08 12:48:32 PDT Report this comment
shartey
just be patient, they will get it fixed, years ago they had a problem when they were much smaller and called someone in from their honeymoon....
Jul-20-08 12:49:31 PDT Report this comment
maxwellvintage
I know you can get updates in Auctiva Community. I guess we'll just have to wait. Take a break. Have a great Sunday woofers.
Jul-20-08 12:50:06 PDT Report this comment
2woofers
I've been using Auctiva for a while, have no inclination to change because of a one day problem, just good to know it's being worked on
Jul-20-08 12:50:25 PDT Report this comment
shartey
In those days we paid for thier service....when I first started I used a service that charged about $80 per month, was glad when I found auctiva.
Jul-20-08 12:50:41 PDT Report this comment
2woofers
thanks maxwell, gonna go take more pictures i guess......
Jul-20-08 12:50:58 PDT Report this comment
maxwellvintage
ok, shartey. Patience is not one of my strenght. :)
Jul-20-08 12:51:10 PDT Report this comment
eeyore3066
this is the first real problem I've had with them. I think I'll stick with them.
Jul-20-08 12:53:03 PDT Report this comment

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