Most Recent Posts Remote Support - Bringing a Virtual Technican to you!Posted Nov-06-07 12:16:24 PST Updated Nov-06-07 12:17:30 PST Today, more and more companies are moving toward a remote support solutions methodology. This technology brings a Virtual Technician right to your desktop. One of the benefits of this technology is that it allows users to have more technicians ready to assist them. Technicians work directly with the user and can control the desktop, run diagnostics and even push out patches and other software or support material quickly and securely. The home and small office user isn't privy to the larger corporate IT departments and solutions because most small businesses and home users don't have an IT budget. MIS Systems is now bringing this technology to the home and SOHO user. By utilizing secure 128bit AES secure connections, we are able to provide a Virtual Technican to the home or small office user at an affordable cost. No need for support contracts or other commitments. Support is rendered via tokens. One token per session will allow the user to obtain professional assistance for their issue. There is no need to hunt down support articles on the internet or to take your computer to a computer store. MIS Systems does it all remotely and conveniently. Do-it-yourself support has its pitfalls and rewards, however, small businesses need to focus on what they do best. If before you didn't know who to call, you at least have one support pool; MIS Systems. With over 15 years of IT knowledge in desktops, VAX systems, databases, Microsoft suites, and more, you gain the advantage of having an experienced VT right at your fingertips, without having to pay their high salary or consulting fees. Robert |