michipooh's Rants, Whines, and Meaningless Blah Blah's

Inflated Shipping IRKS me

You know what really ticks me off?  Inflated shipping charges.  Now, I purchased four soft cover books, couldn't weigh more than three pounds total, from this one seller.  In the auction it states that MEDIA MAIL is the mailing service to be used and combined shipping is offered.  Sounds great to me.  Also, insurance in required.  Ok, sounds better.  I made the purchase and the total amount for the four books was $45.  Now, with media mail shipping, insurance and the usual little handling fluff amount, I am thinking this should total about $10.  ($3 for media mail, $1.30 for insurance coverage up to $100, and the fluff amount).  WELL - this "seller" invoices me for, get this: $33.75 for Media Mail shipping and $5.20 for insurance!  Uh, HELLO?  $38.95 to MEDIA MAIL me FOUR books?!  Are you smoking CRACK?  The wise ones at eBay agreed that it was nuts but stated there was nothing they could do about these obviously inflated shipping amounts.  I found that to be a bit off considering according to the USPS website, inflated shipping amounts is considered MAIL FRAUD and is punishable.  I wrote eBay about 9.8 million times in reference to the fact that the seller was NOT answering my emails or concerns and just repeatedly invoiced me for this crack injected amount for shipping and insurance.  For $38.95 they could overnight fedex me the freaking books. 

Well, after they stuck a non-paying bidder strike on me, eBay let me appeal and lifted the strikes off my account - since in over 5 years I have NEVER not paid for an item....I also have never been raped on shipping like this either.

So all in all it did work out, though I did not get my books.  I do hope, though, that eBay will reconsider taking on inflated shipping amounts and make the transaction nullable if, in fact, a seller is obviously raping a buyer on shipping.  I mean, this isn't a couple bucks I was disputing.  Anyone that ships media mail knows that you can't get any cheaper that $1.26 for a Lb...I mean come on people......$38.95??

I love eBay and am more greatful they removed the non-paying bidders strikes.  I just wish there was something I could do to get this seller to cut the crap.  According to thier feedback, I am not the only one who has resently been "surprised" by their shipping/insurance amounts.

Live and learn I suppose.

 

bovon
Yeah...note my "about me" page!
Aug-10-06 20:12:04 PDT Report this comment
stephnet
Wow, you sure found a winner! I would have done the same exact thing, I can not belive the seller would have enough gall to send an invoice with that shipping price! I know that when I started with ebay, shipping was low and not an extra thought went into inflating the shipping as you could make alot of money on 1 item back then, but now with the many fees that have been added and the additional influx of sellers and shipping prices that alot of sellers have had to add a handling fee or additional $1-$2.00 extra on shipping to make some little bit of money is fine with me as long as they don't infalte like a Goodyear blimp! (ie; your wonderful book seller), that seller should not be on ebay as it is a type of fraud! Glad thou that Ebay did come thru with you and the strikes taken off.
Happing bidding but watch out for those lurking about wanting to cash in the shipping!
Steph
Aug-10-06 20:20:08 PDT Report this comment
mexartstore
I really don't understand how sellers can inflate the shipping prices, it is plainly dishonest. I was taken once too by a seller who sold me something for .99 cents but charged me also over $30.00 to ship the item. I'm a seller and I always have the shipping costs calculated, I did make a mistake on a couple of items that I didn't change the weight when I copied the listing. If I do make a mistake on the weight of the item, I promptly send the buyer a refund. Sometimes buyers are too quick to pay and buy more than one item and the shipping costs are not combined, in this case I also quickly refund the overage in shipping costs. I think the only way to succeed long term on Ebay is by being honest.
I think it is easier for sellers to fool buyers if they use UPS or Fedex. I use USPS and the shipping costs are always on the package. Sometimes, I do send some items Priority Mail if it is a new buyer and pay a couple of dollars out of my own pocket so the item will reach the buyer more quickly. Might not be a very smart practice on my part but I think keeping buyers happy should be the seller's number one priority.
Aug-10-06 20:25:02 PDT Report this comment
redbanktoysandmusic-store
hi agree whole heartedly with you and have had the same experience with some sellers (most notable one of the i soldit) and as more of a seller (although I do buy a lot too) I try to keep my shipping costs down - i.e. my average base fee is 4.50 to 5.50 for 1st class (or priority mail) obviously this goes up with larger packages - I do have a nominal packing fee usually in the .50 to 1.50 to cover my expenses on materials -

It is my belief that some "devious" sellers are extracting additional profits by the means that you confronted with - this "scheme" seems to be in the rule books of some of the "franchised" drop-off sellers and will continue to grow unless - more buyers like yourself - thru eBay hold the seller to task for their action (although my guess is they are still selling) good work! - rob/groove-spot
Aug-10-06 20:39:27 PDT Report this comment
x_ray_girlie
Wow! Smoking crack is exactly what I thought of the shipping charge! Anyone who has a clue will know that it does NOT cost $30-something for MEDIA mail. A seller should be honest and charge straight shipping and then if they wanna add on for handling or whatever, that's fine as well.......but $30-something for MEDIA!?!? Give me a break. That's cool that ebay took the strike off of you, but they (ebay) should also reprimand the seller...kick 'em off...something. B/c obviously, they (the seller) KNOWS they aren't right b/c they never answered your emails, BUT could file a strike?! Yeah, right.
Aug-10-06 20:49:30 PDT Report this comment
bracelet
This is the reason you read all important information i.e. mailing costs (numbers) and if they are not listed in their S/H charges then you either email the seller or back out. Now I am not blaming you but D.N.A. what is not in the sellers TOS. BTW, D.N.A. means Do Not Assume. Sellers like that need to be punished, by punishment I mean do not let them sell for a month. Then tell them to drop their charges or leave.
You have a right to object. Don't they call that fee avoidance, which BTW is illegal on eBay. Darn if I over charge my buyer by a dollar I usually send the dollar back. Boy, am I stupid. Well I am happy eBay did the right thing for you, but did they do anything to the seller? I sure hope so. Maybe ebay can start a 3 strikes your out and then sellers would shape up. Now don't get me started on the I Sold it people they are a disgrace to eBay. Happy that everything turned out right for you.
Aug-10-06 22:01:14 PDT Report this comment
ctyankee6
It doesn't surprise me at all; I see it all the time. I've made the decision to NEVER bid on anything unless the seller has a shipping calculator in the listing or I email them before bidding for a shipping quote. No surprises that way. I saw a site a few weeks ago that sold children's musical instruments. They started at 99 cents but the shipping was $25 or $30!! What a scam; when the buyer sees the awful quality it can be returned and the 99 cents refunded. The seller keeps the shipping which covers the cost of the cheap instrument plus he gets it back! Why this seller is continuing to get away with this is anyone's guess. Bottom line, email for shipping costs BEFORE bidding on anything!!!!!!!!!
Aug-11-06 05:39:15 PDT Report this comment

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