WOW! THANKS TO GENEROUS EBAY BUYERS EVERYWHERE!Posted Jun-10-08 09:28:51 PDT
GOOD MORNING EBAYERS!
I checked my e-mail this morning and discovered an extra $15. had been deposited into my Paypal account from a customer! What happened was, I sold an item and the customer chose the cheapest shipping (without tracking) and paid immediately, even though I wrote that my preference was for customers to pay the extra for tracking. Anyway, while I was packaging the item, I wasn't happy with the amount of packaging material and decided to go with a slightly larger box to fit in the larger size bubble wrap. When I got the package to the post office and they measured the box, the postmistress told me the small difference in size had bumped the shipping into the stratosphere! Instead of $10.55 for shipping (non-trackable) that the customer had paid me, the cost was now $24. !!! (I also added tracking, not feeling comfortable with the non-tracking the customer chose). I e-mailed the customer that I had made choices in the shipping without consulting him because I wanted to add more packaging materials and was prepared to absorb the loss; after all, he hadn't signed on for the shipping to increase so substantially. Paypal had e-mailed me that an extra $15. had been deposited to my account from this customer...then I saw the customer had e-mailed me too! He wrote that he appreciated the extra care I took in packaging and had already paid the money I thought I was out. Whew!!! What a terrific customer! Still, even if he hadn't paid the extra, I had made up my mind not to worry about the loss...live and learn. My faith in the spirit of generosity of ebay customers is not without foundation! Thanks to this gentleman, and to all ebay buyers who show good faith and the spirit of generosity!
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