DSRs now have such an impact on sellers' businesses, they are an integral part of our business structure. Because we're working so hard to meet eBay's standards instead of our own, we should be converted to eBay employees and given the same salary and benefits.
And, I now pay the same price for lower-placement listings than sellers with higher DSRs do for higher-placement listings. The placement is driven by DSRs, an invention of eBay. eBay says to improve my services, but they're already fantastic. It's eBay's stupid rating system that drives my listings down. I did nothing to decrease my listing placement. eBay did it all. Before this stupid system, my listings had the same chance as everyone else, and my service was still better than most sellers'. Now my service is still better than most sellers, but my listings receive lower placement.
eBay, read my lips. My service has been nothing less than fantastic, from 99.6% feedback to 100%, from 5 DSRs to 4.6. Nothing has changed, except your system and requirements. So don't tell me to enhance my service until you enhance yours.