 | Most Recent Posts Explaination of Negative Feedback on EbayPosted Nov-06-06 13:32:23 PST I HAVE YET TO RECEIVE..... I PAID YOU $8.05 FOR A (2 - 3 DAY SHIPPING) AND ITS ALREADY BEEN 9 DAYS.......THIS SADDENS ME .... OH WELL, HAVE A GOOD DAY! THERE'S NO SHIPPING STATUS FOR THE # YOU PROVIDED.....I PAID YOU RIGHT AWAY UPON WINNING THIS ITEM...WHY DID YOU CHARGE ME $8.05 FOR A 2-3 DAY SHIPPING.... THIS IS NOT RIGHT!!!!! Hello, I'm sorry about your frustration. We always ask our buyers to allowe 5 business days for their item to be shipped. We got your payment on October 27th. The item was shipped out on November 2nd. You should be getting your item today or Monday. As far as no shipping information - this is a glitch with the US Post Office. They have a disclaimer with every delivery confirmation 'Please note: shipping status may not be available until the item has been delivered.' I have no idea why as it's not helpful at all in locating an item! I'm truly sorry that you are unhappy with our service, but please allow just a couple more days and then contact me again if you have not received it. Thank you so much. THIS IS WAY PASS THE 5 DAYS...... TELL ME WHAT I PAID $8.05 FOR.....THIS SADDENS ME VERY MUCH.... FOR I COULD NEVER DREAM OF DOING THIS TO SOMEONE Hello, You made payment on October 27th. The item was shipped on November 2nd. That is 4 business days from date of payment. It was clearly stated that the item would ship within 5 business days. Please be patient. Thank you. WHAT WAS $8.05 FORRRRRRRRRRRRRRRRRRRRRRR AND DON'T TELL ME 2 B PATIENT..... If you used the shipping calculator before bidding as clearly stated in our auction you would have seen the $8.05 cost to ship to your zip code. I'm sorry that you are dissatisfied however we have followed what we specifically stated in our auction. I have no other answer for you. Thank you. i did use the calulator and it stated 2-3 day arrivalllllllllllll .....its 9 days!!!!!!!!!!!!!!!!! I'm sorry that you are having a hard time understanding how eBay works. I will explain it again to you: You paid on October 27th. I shipped on November 2nd. That is 4 business days. The auction says to allow 5 business days for item to ship. So your item shipped 1 day earlier. USPS Priority Mail is a 2-3 business day delivery time. eBay clearly states that the seller has no control over transit time. USPS states that delivery confirmation is not available sometimes until after item has been delivered. Your item shipped on November 2nd. USPS doesn't have to deliver it until Monday November 6th. You can continue to email me reminding me that it has been 9 days, but unfortunately you will continue to get the same answers from me. I have done nothing wrong and I have done everything as stated in my auction. Just to make it a bit clearer to you, this is copied and pasted directly from the bottom of your auction page. I suggest that if you don't believe me that you go back and check it out yourself. Shipping and Handling To US $8.05 18067, United States US Postal Service Priority Mail® Estimated delivery 2-3 days Shipping insurance Optional (based on location and shipping service) Country: Show all available Shipping and Handling To Service Calculate United States US Postal Service Priority Mail® Estimated delivery 2-3 days Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods. Domestic Handling Time Will usually ship within 5 business days of receiving cleared payment. FYI - I just recieved this email from the USPS. I am hoping that your items arrived since I haven't heard from you again. I sincerly hope that in the future when you read the shipping terms for anyone's auction that you understand them to the fullest before bidding. Thank you. Shipment Activity Location Date & Time -------------------------------------------------------------------------------- Delivered NORTHAMPTON PA 18067 11/04/06 10:39am Electronic Shipping MARTINEZ CA 94553 11/01/06 5:49pm Info Received I LIKE TO BE REIMBURSED FOR SHIPPING COSTS..... No. You said that you checked the shipping calculator before you bid. It clearly states that is the shipping and handling cost. If you thought that was too much at the time then you should not have bid. I know that you got your item and you are just still trying to harass me. Please stop. I have already forwarded your emails to eBay & PayPal for harrassment claims. Do not pursue this issue and do not try to blackmail me with negative feedback. All of our emails back and forth will be posted on an eBay blog which is viewable to all eBayers so I am not threatened by anything negative you may say. Potential buyers can look at the 100+ positive feedback and be assured that all others have been very pleased with our service. As far as I am concerned our transaction it complete. |
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