Nibble to death by Bugs...

No, not the latest Halloween horror flick...Just my experience with eBay, PayPal and my image hosts over the last couple of weeks. Read this as just another FYI, for any of my customers who happen to click on my ID and see my blog... Currently the biggest problem I have is in not receiving emails from potential buyers who are asking me questions... I see the question on "My eBay" and can respond so it's not that big of a deal, but I feel like I am talking to myself, with no way of knowing whether those that I am communicating with are actually receiving my responses. So if you have asked me a question about any of my listings, and have not received an email response, rest assured, I have answered  Sign in to eBay, click your "My eBay" tab and check for messages. My answer(s) should be there. Well, I guess that assumes your question actually made it to my "My eBay." So on second thought, don't rest assured... if you don't see an answer in your "My eBay," contact me directly.

Also, because of a bug in the way eBay was reading my TurboLister upload, on the advice of eBay help, I had to disable my automatic discounts to US customers buying multiple items. I promise  you will get the discount. You will just have to wait for me to invoice you. My sincere apologies for the  inconvenience.

Next, regular customers know that I provide your tracking information as soon as I get back from my daily Post Office trek.... Those who pay with Paypal usually get that information in an email through Paypal. Unfortunately, the link I use to add that information has disappeared as of yesterday, 10/31/2007. I've emailed Paypal detailing the problem and requesting an ETA for a fix but I wouldn't hold my breath.

In general, I'd be very wary of much involved with eBay these days. It seems that the whole site is one string of code away from unraveling. eBay email, in particular, has been a hit or miss proposition recently. Patience and understanding, while always a good idea, are especially advised when dealing with anything eBay these days.

-Joe