I RECENTLY HAD THE MISFORTUNE OF PURCHASING A ZIPPO FROM THIS OVERSEAS SELLER. I PURCHASED THE ZIPPO AND PAYPAL'D THE SELLER IMMEDIATELY! WHEN I RECEIVED THE ZIPPO I IMMEDIATELY POSTED POSITIVE FEEDBACK FOR SELLER! I EMAIL THE SELLER UPON RECEIPT OF THE LIGHTER, LETTING HIM KNOW THE LIGHTER HAD ARRRIVED AND THANKING HIM. I DON'T THINK IT GETS ANY MORE PROFESSIONAL THAN THAT. I PATIENTLY WAITED FOR SELLER TO RECIPROCATE POSITIVE FEEDBACK BUT IT NEVER CAME. I SENT TWO OR THREE EXTREMELY FRIENDLY/NICE EMAILS REMINDING SELLER ABOUT FEEDBACK, BUT NONE WERE ANSWERED NOR WAS FEEDBACK LEFT? SELLER HAS FINALLY DECIDED TO LEAVE, NOT POSITIVE, BUT NEGATIVE FEEDBACK FOR ME, LYING ABOUT TEN EMAILS SENT TO HIIM. I WILL CERTAINLY NOT DEAL WITH THIS NASTY AND RUDE BRIT AND I SUGGEST YOU AVOID BODIESWAY IN ENGLAND TOO!!!!!!!!!