The Better Bag Lady
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eBay Stores Support is Ridiculous Session ID: 8874309

Connected with Ken K.
9:01:52 PM AgentKen K.
Hi! Welcome to live chat. My name is Ken. May I please start by having you confirm your User ID and first name?
9:03:09 PM Customerthebetterbaglady

9:03:12 PM Customerthebetterbaglady

9:03:32 PM AgentKen K.
Thank you Jessica. Can I have you verify your address and phone number, please?
9:03:45 PM Customerthebetterbaglady
Last week I contacted stores support 4 times. I was promised last Thursday that the supervisor would call me back with a resolution and no one has. I’d like a phone call tomorrow with an explanation why I would speak to 4 people on the phone and not a single one was able to help me.

But more importantly.

Please go to http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=350014691846 and scroll down the page a bit. When you get to where it says:

Visit my eBay Store: The Better Bag Lady

Please click on my store and see what happens.

When I do it it I get a message that says: “Sorry, this store does not exist.” It appears there’s an & sign in the link to my store that doesn’t belong there. With all the other issues I’ve had this month I would request that AT A MINIMUM I am not charged my store fee for January
9:03:56 PM Customerthebetterbaglady

9:04:05 PM Customerthebetterbaglady

9:05:42 PM AgentKen K.
Thanks. How may I help you?
9:06:25 PM Customerthebetterbaglady
really? do you not see my message?
9:07:02 PM AgentKen K.
I'm sorry, I'm not sure what message you mean?
9:07:59 PM AgentKen K.
I can only see things that are typed or pasted into the window.
9:08:05 PM Customerthebetterbaglady
scroll up the page
9:08:08 PM Customerthebetterbaglady
Last week I contacted stores support 4 times. I was promised last Thursday that the supervisor would call me back with a resolution and no one has. I’d like a phone call tomorrow with an explanation why I would speak to 4 people on the phone and not a single one was able to help me.

But more importantly.

Please go to http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=350014691846 and scroll down the page a bit. When you get to where it says:

Visit my eBay Store: The Better Bag Lady

Please click on my store and see what happens.

When I do it it I get a message that says: “Sorry, this store does not exist.” It appears there’s an & sign in the link to my store that doesn’t belong there. With all the other issues I’ve had this month I would request that AT A MINIMUM I am not charged my store fee for January
9:08:32 PM AgentKen K.
There's nothing above my greeting.
9:09:02 PM AgentKen K.
Can you please copy and paste that into the window for me?
9:09:08 PM Customerthebetterbaglady
Last week I contacted stores support 4 times. I was promised last Thursday that the supervisor would call me back with a resolution and no one has. I’d like a phone call tomorrow with an explanation why I would speak to 4 people on the phone and not a single one was able to help me.

But more importantly.

Please go to http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=350014691846 and scroll down the page a bit. When you get to where it says:

Visit my eBay Store: The Better Bag Lady

Please click on my store and see what happens.

When I do it it I get a message that says: “Sorry, this store does not exist.” It appears there’s an & sign in the link to my store that doesn’t belong there. With all the other issues I’ve had this month I would request that AT A MINIMUM I am not charged my store fee for January
9:09:35 PM Customerthebetterbaglady
i've sent you the same message three times. I'm starting to think this is a practical joke.
9:09:52 PM AgentKen K.
I'm not seeing it.
9:10:05 PM Customerthebetterbaglady
tell me you're joking.
9:10:47 PM AgentKen K.
I'll I'm seeing is the text you've typed in.
9:10:53 PM Customerthebetterbaglady
have you read it?
9:11:17 PM AgentKen K.
I'm only seeing the text you've typed in.
9:11:22 PM Customerthebetterbaglady
Ken.
9:11:40 PM Customerthebetterbaglady
this is frustrating. Please tell me now if you are in the USA and english is your first language.
9:13:18 PM AgentKen K.
I speak English and bad English. I am not seeing anything other then what you've type in. I'm sorry.
9:13:48 PM Customerthebetterbaglady
who is your supervisor?
9:14:48 PM AgentKen K.
There is no reason for me to provide that information to you
9:14:56 PM Customerthebetterbaglady
then can you answer my question?
9:15:03 PM AgentKen K.
Sure.

Blogs are not private letters

Don't get dooced.


  We all know the economy is in the toilet.  Creating a permanent record of your disenchantment at work could lead to your unemployment.

So enjoy, but don't be silly.  You aren't anonymous.  

What time do you start your auctions?

Does anyone schedule their auction start times?

If so what time is the best for you?

Does it vary from item to item?  

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