I just had to vent this on a blog . . . .

I buy and sell on eBay all the time - - - mainly seem to buy though.  I recently sold my entire store inventory on auctions to clean out some stuff as my storage area is overflowing. 

I seem to be constantly amazed at the buyers out there.  Some are so friendly and considerate while others are just plain rude as can be.  I am sure you other fellow sellers know exactly what I am talking about.  As both a buyer and a seller I find myself or I should say try to be as pleasant to deal with as possible in the hopes of receiving the same treatment.

As a seller I NEVER overcharge on shipping - I actually refund the difference if I overcharge.  As a buyer I find I am constantly getting riped off on the shipping costs - sometimes as much as double the actual price if not more and this just bugs me to the bone - needless to say my policies on the shipping costs when I sell.

Recently, I sold an item that could be shipped as an oversized letter instead of a parcel.  I normally ship airmail with insurance for the speed and safety of the transaction.  Well, I shipped this item to the buyer as an oversized letter and refunded her shipping costs - her shipping was less than $2.00.  She recently emailed me to tell me that she is disappointed that she has not received her item yet - it had been 8 business days since it was shipped.

I shipped it the day I received her payment, I refunded her Paypal account for the shipping difference and I marked the item shipped on the eBay auction page.  I also emailed her and told her that it was shipped as an oversized letter and it may take longer to get to her, that I refunded her some of the shipping costs and that it is marked on the auction page as being shipped on that date.  Short of hand delivering this $2.19 sale to her door she is not happy with my service.  You would think that I am supposed control the post office as well.

I find this very frustrating to say the least!  It sure does not make me want to continue on eBay - - - grrr!