Apparently the Powersellers Group has decided to follow in the foot
steps of Safe Harbor in making judgment calls without the facts or else they were bullied into to it.

In a recent accusation made by Safe Harbor of knowingly & willing allowing shill bidding to take place involving our account and due to a former employee intending to due harm to our financial well being we have been accused of violating eBay policies.

We have presented both PowerSellers and Safe Harbor with information and facts, also we have pending legal actions against the former employee.

But as usual with Ebay there is no listening to both sides of anything, Safe Harbor wears
the armband and the rest of the departments follow suit.

With the Safe Harbors actions and now Power Sellers lack of Support for a Long Term
customer that has upheld the policies and Promoted the Ebay Community
for more than 10 years of active trading on Ebay, and promoting eBay in
both our Live Auctions & our brick & motar retail stores,

The individual responsible for the causing the infraction has effectively
accomplished more than they could have imagined possible.

With the limitations on our sales abilities in just Four (4) days, we have already
lost thousands of dollars in revenue and laid off half of our 6 employees indefinitely.  While your depts. may feel you have acted in the best interest of Ebay, you have assisted this individual in their deed without cause or caring for our outstanding reputation as part of
the community or to how such actions will affect our company and the employees that depend on us & Ebay to provide for their families.

With that being said DO YOU HONESTLY BELIEVE THAT WE WOULD INTENTIONALLY RISK WHAT WE HAVE NOW LOST BY INVOLVING OURSELVES IN SUCH A MEANINGLESS ACT.

 
I personally am a Licensed Auctioneer and  member of  State &
National Auctioneering organizations and have never acted in any manner
that would jeopardize my reputation and certainly would not do so
Knowingly or Willing in reference to doing business on Ebay.

  Between the extreme cost and the inconsistent concern for Ebay 
sellers, I am not sure that I want or can continue to do so. I am truly
amazed at two different incidents this past week, one is that when all
of this came to life there was nothing but support & understanding from
Powersellers Representatives and

THEN when interacting with the Safe Harbor
Representatives the attitude of we are always right and always to busy
to be bothered with anything.

Now #2

Ebay as an organization does not conduct business during normal business hours, never allowing for time to interact much as this notice from PowerSellers appearing on
Sunday Evening, no consideration, no phone call, not even an email allowing for a response.

You would think the Department designed to set the example for the PowerSellers on Ebay would do so by COMMUNICATING in a Business like and professional manner.

At this point I request that both PowerSellers Representatives & Safe Harbors actions be
Reviewed  and that the sanctions be reversed and an immediate apology be forwarded.

Ebay should figure it this way, I could want financial compensation for lost sales and for our employees loss of wages due to thier actions.

Hello, My wife and I have been selling on Ebay for 10 years this year. What started as a $50 (ebay fee's) a month hobby has grown into a ($2000 a month eBay fee's) full-time 5 employee operation liquidating Estate Assets, Unclaimed freight, overstock merchandise and more. We have sold items from .99 to $100,000 here on eBay! We started as a hobby for fun, then added eBay to our Live Auction Company as an alternative for our consigners, now it is the mainstain of our company listing 300-500 items weekly. We have seen the fee's for every little tool eBay has added over the years start out as a free option and increase to thier current levels. We started looking into alternatives late last year due to the fee's vs sell through ratio dropping dramatically in the last quarter of 06 and found a very forward thinking on line auction company called On Line Auctions.com. They offer the traditional type of listings and many advanced types not yet adapted by eBay. They also offer a flat-rate unlimited listing basic fee structure for High volume sellers that you can pay annually (around $200 a year), while they have fee's similar to eBay's structure they are far less including things like gallery, featured, additional photo's, bold and highlighted titles etc. We have now opened two brick a motar retail stores to support our eBay operations, advertising Ebay and all its attributes on our website, in local and state-wide papers and pulications, in brochures that go into every eBay item we sell when shipped and more. We feel that it is time that Power Sellers and High Volume Sellers that make Ebay what it is today get a break and we don't mean (OOH SPECIAL LISTING DAYS!) eBay wants to be the INDUSTRY (not just the leader!) and in order to show their loyalty to those of us that have supported it since the begining (and I mean when you could call and talk to Meg, beginning), We think it is time for them to look at new ways to say we want you to stay, grow and be apart of the eBay experience for the next Decade!

Folks we want to hear from you as to how you think eBay can better support sellers, how the fee structure can be made more affordable, what features that currently cost us all extra can be done without or included in the basic listing fee (i.e. gallery, bold, highlighted titles). We plan to compile information and suggested to take to EBAY LIVE IN BOSTON and hopefully present them to Ebay as a voice of the sellers that make it all happen. We feel that the sellers have carried the load for 10 years and now it's time for Ebay to step up with some new and cost effective incentives to reward us all, remember if we all stop selling there wouldn't be an Ebay.

An example of what we want to purpose would be something like this:

A seller lists 100 items a week at a Flat rate of $1.00 (including gallery & closing cost)=$100 a  week x 52 weeks = $520 a year.

Currently this same concept cost on average $3.25 per item plus paypal fee's which makes it $4 +/- or around $400 a week or $20800 annually. (In our case you can multiply this by 2.25 and see what we mean by COST OF DOING BUSINESS has gone up).

Another idea is for Pay Pal fees to be waived on all items paid for from one Pay Pal user to another, ( they would still apply to credit cards and echecks payments made using pay pal).

There are hundreds of ideas out there in your heads and we want to take as many CONSTRUCTIVE IDEAS as we can to eBay live. Please share them with us and here on the blog for others to mull over, some of the best ideas come from the customers in any business and a business that doesn't listen is missing out on opprotunities to grow and better itself. Let's help eBay stay around another 10 years for all of us to enjoy!

Just a P.S. ( I recently spoke to an eBay customer support manager in the Powersellers department about some of the fee structure issues and when I stated that at the present rate of increase annually I figured she would be unemployed within the next 5 years and eBay wouldn't exist as the industry leader or at all, you could hear her jaw hit the desk!)

Please don't put sarcastic or hurtfull comments up, lets keep it to POSITIVE, CONSTRUCTIVE, CONCEPTS & CHANGES that will help Ebay and Sellers!

Thank you for making to the end, let us hear from you!

David & Denise Rietter (USOLDWHAT!)