Posted Mar-29-07 16:49:20 PDT
My experience with the following Seller: musicsuppliers / elegantenterprises (same person)
Last January, after the sale, I immediately paid $25.00 to the above Seller for a set of drum sticks, via PayPal. Not a lot of money involved I know, but it's the principle of the thing. I waited for a couple weeks. Nothing. I then, very politely began sending reminder messages. After a few messages, and another week, this seller first said that he/she was out of town, then "gee sorry," then "I have to wait to get product," then promised that the shipment was made. Nothing. I waited patiently again, etc., etc. After about 18 polite messages and almost 2 months of the same "But I shipped it again" run around, I contacted Ebay and PayPal to begin a dispute. They contacted the seller, the seller promised to ship "again." The dispute went into Limbo to see what would happen. Poiltely yet again, I contacted the seller and finally gave an ultimatum by saying that I would wait for another week, then I would be forced to elevate the dispute to an actual Claim. Sure enough, the deadline came and went. Nothing. I told Ebay and PayPal to go to Claim status. THEN...a couple days later, the Seller's package arrived in the mail. I eagerly opened the box,...AND...WRONG ITEM! I had clearly specified on the original order (and in many messages after) that I wanted WOOD TIP drumsticks, but I received NYLON TIP, which I couldn't use for what I do. By that time the Dispute/Claim had gone beyond 60-day status and I had a heck of a time getting either Ebay or PayPal to resolve the issue. FINALLY, instead of playing E-mail hell any longer, I got PayPal live on the phone. The Rep took care of my refund in 5 minutes.
I don't know this Seller other than this. They are probably decent people otherwise, but I won't buy from him/her again.
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