Protect your email address ...
eBay has made excellent progress in protecting sellers and buyers in regards to contact information. However, you still should take a few extra steps in keeping your email address from being too accessible to other members.
I learned this the hard way in the beginning. I thought the best approach was to have my email address available in my listings, so I could provide better customer service. Within hours I was flooded with spoof emails that looked like correspondence from eBay as well as PayPal. You know the ones, they say "We are having security issues with your account, and you will need to click this link to verify your account. If we don't hear from you, your account is subject to supension." Thankfully, I was knowledgable about spoof emails, and knew enough not to click any link in these spoof emails. I had to change my email address, and since then I haven't had any further problems. My advice is, any email that you get from eBay or PayPal, simply delete it. If you feel that there may be a legitimate issue with your account, then log into your account using your web browser. If there really is an issue, then you will find an alert in your MyMessages on eBay. Those messages can be trusted.
Another approach that these people will try, and this one is more subtle. People will contact you with a question regarding an item that you sell. Make sure that you click the box that says "Hide my email address". Make sure that you don't supply your email until you have a completed transaction, or until you feel that you can trust the person who is sending you a question.
A third approach is someone will bid on your item, and then retract their bid. Apparently there is a way that someone can get your email address simply by bidding on your item. I don't know how this is done, but the folks at eBay are recognizing this as a security issue that they are working on.
Your comments are welcome, so please feel free to write a comment. I as well as the rest of the ebay community want to hear what you have to say. Thanks! Steve
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