Yahoo! Store owners selling on eBay
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Yahoo! Store Owners should really consider selling on eBay

Yahoo! Store Owners should really consider selling on eBay. It's the easiest way to get up and running and selling stuff within minutes. This blog is going to explore one Yahoo! Store owner's experience selling on the eBay platform... -- Rob

Chapter 19: Online Malls, Shopping Engines, and You

Go Where the Shoppers Are

Exporting your data for SHOPPING sites

Optimizing your Data

Creating Compelling Product Copy
Using Optimized Images

Shopping Sites List

All About Yahoo! Shopping

Yahoo! Product Submit

Yahoo! Product Submit Rate Card
Deoptimizing pages you DON'T want indexed using the tag

All About Froogle < Google's Shopping Engine

Froogle was built from Yahoo! Store XML feeds
Froogle FTP feed -- daily
Third Party Froogle tools:
Ystoretools,
SolidC,

Other Shopping Engines & Malls

eBay for fun and profit?

PART V: Running a Better Yahoo! Store

Chapter 20: Conversion Rate 101: Best Practices and Things to Test

Improve Your Conversion Rate - Increase your sales without increasing your traffic

What is Conversion Rate and why is this the most important metric on a store?

Best Practices: Complete an e-commerce conversion checklist.

Make your site easier to use.

Optimize your shopping cart to complete more started checkouts!

Examine conversion rate product by product

Watch it! Create Abandoned Cart Report

Use the "Click Trails/Carts/Orders" to track how many folks bail in the checkout process.

Improve Conversion Rate with Third Party Stats tools

ClickTracks
Indextools
WTL

"Pimp My Product Page"

The 20 things we did to double conversions on our best-selling product pages

Show features and benefits
Ask for the sale with a call to action
Tweak the PRODUCT-IMAGE
Move the ADD TO CART button above the fold
Make FAQ-style shortcuts at the top of the page
Take an editorial position – STEVE SAYS

Chapter 21: Improving Sales Through Better Store Usability

Remove all impediments to buying and run usability tests to prove it!

Jakob Neilsen is a god...

Steve Krug is a god...

Lowest Common Denominator

Chapter 22: Troubleshooting: Problems & Workarounds

How to get help

Yahoo! Store online Help Files

Yahoo! Store documentation PDF

Yahoo! Store System Status

Yahoo! Store Phone Support

Unofficial YstoreForums.com

Most common solution:

Edit VARIABLES, click UPDATE, and PUBLISH

Common Problems

Red Square of Death

Make sure IMAGES are less than 100K

I, uh, forgot to pay and they nuked my store

Whoops! Look like mom deleted the entire store again...

BAD HTML

Incomplete HTML tags
The META-REFRESH

How to get to any page on any store.

"Still publishing..." More than 5 pending requests

My store still won't publish

The ID with NO NAME edit ___

My domain is offline

Browser specific problems

Chapter 23: Tracking your Marketing -- ROI Tracking Basics

Why track PPC ROI (Return on Investment)?

Yahoo Store TRACK LINKS feature

OVERTURE LINKS (new!)

Overture + GAW Conversion tracking

"Letting the Fox Guard the Chicken Coop"

Three Third Party ROI tools:

KeywordMax,

ClickTracks

Indextools

PART VI: The Part of Tens:

Chapter 24: Ten Internet Marketing Tools I Can't Live Without

Search Engine Tools

Google ADVANCED OPERATORS

Yahoo! ADVANCED OPERATORS, Marketleap.com tools

Webposition Gold 3

Keyword Research Tools

WORDTRACKER keyword tool

Overture Search Suggestion Tool

SEO Tools

Bruce Clay’s SeoToolSet.com

SearchEngineWorld’s FREE KDA

Toolbars & More

Google Toolbar

Alexa Toolbar / Info

FaganFinder toolbar

...

Chapter 25: Ten Resources of Marketing and Design Talent

yahoo store designer list

elance

webmasterworld help-wanted ads

your competitors' sites,

Chapter 26: Ten Ways to Drive More Sales

Chapter 27: Ten More Ways to Drive Even More Sales

Chapter 28: Ten Online Resources Forums

YstoreForums.com

WMW

Highrankings.com,

Chapter 29: Ten Online Newsletters 

Highrankings
Jakob Neilsen
Bock.com
MileHighComics.com

Chapter 30: Ten Books you Need to Read

Jakob Neilsen’s
Jay Abraham’s
Jay Conrad Levinson’s
Seth Godin’s
Tom Peters’
The DUMMIES books, of course

Appendix: Glossary




Part I: Yahoo! Store Basics:

Chapter 1:The Nickel Tour of Yahoo! Store

Store Builder + Order Manager + Domain + Hosting + Email

What is Yahoo Store?

Yahoo! Store = Editor + Manager

What is Merchant Solutions?

Merchant Solutions = Yahoo! Store + Hosting + Email

Your Published Web Store (your html pages)

Editor-built Pages

i.e. Home Page, Section Pages, & Product Pages

Utility Pages

Your Shopping cart, Search, Info, Privacy Policy

Secure Checkout Pages

Shipping Info, Billing Info, Order Summary,Confirmation Page

Web Hosting Pages

Anything you want on the web   

Store Builder Overview

Two Ways to Build your Store

Yahoo! Store Editor OR Store Tags on Hosted Pages
Building a 5-10 Item Store
Building a store with a fluctuating product mix
Building a 10,000 item store
Special kinds of stores

Apparel, Electronics, Computers

Store Editor - Using the online store builder, no html required

What is the store EDITOR?
Manages Look & Feel
Controls Design Elements
Edit Product Info
Yahoo! Store Classic / Legacy Store
RTML templating language
Advanced, Proprietary, & Arcane, but Cool!

Store Tags with offline web site development tools. New! (Since late 2003)

Store Tags tie into your product database w/ proprietary code
Using third party tools to develop "normal" html pages
Plugging store code into those pages
Other STORE TAGS methodologies
Using PHP, PERL and other ways to develop pages 

Managing Products Overview

Using the EDITOR to manage products

Using the CATALOG MANAGER   

Uploading product data to either

Whether or not to use the Inventory functionality

Store Manager Overview

Edit

Store Editor, Catalog Manager, Store Tag Hub

Process

Orders, Catalog Requests

Statistics

Page Views, Sales, References, Graphs, Reports, Repeats

Order Settings

Order Form, Order Emails, Shipment Status, Configure Inventory, Pay Methods, Shipping Manager, Tax Rates, Foreign Orders, Risk Tools, Shipping & Tax Test, Auctions Checkout,

Site Settings

Account Info, Access, Preferences, Domain Names (OLD), Customer Access, Ratings

Promote

Email Marketing, Mailing Lists, Search Engines, Yahoo! Directory, Yahoo! Shopping, Affiliate Program, Overture Tags

Web Hosting Overview

What is Yahoo! Web hosting?

Traditional html pages

uploaded via FTP or via FILE MANAGER

Building Pages with Store Tags

Using offline tools WYSIWYG Editors

Using the FILE MANAGER or FTP

Domains Overview

Managing Domain & Subdomains

All About Domains
Registrars, Nameservers, Hostnames, Whois, and More
Registration Info - Whois info
Advanced DNS settings
Create and edit advanced DNS settings like A, CNAME, and MX records.

Watch where you point that thing: Domain options for YS Owners

Choosing the Point of Origin
Store Editor Index Page
Hosting Index Page
http://help.yahoo.com/help/us/store/domains/domainfeatures/forwarding/forwarding-01.html
New! The 301 Permanent Redirect
Solves duplicate content penalty Issues

Email Overview

Create Email Addresses

Configure your Email Accounts

Set up your Email Client

Chapter 2: Planning your Online Small Business

Maximizing your marketing efforts to get what you want out of your Yahoo! Store.

"How Do I Get More Traffic That Converts?"

Find the most popular search terms buyers use to find what you sell.

Make your site come up as high as possible in the search results for those specific words and phrases

Track these results and compare how well you rank with your traffic and sales.

How do I discover my Top Keyword Phrases?

Yahoo! Store references show what phrases are already drawing traffic and sales
Export CONVERTING KEYWORDS from the Y!Ref field in ORDERS + EMAILS
Look Outside Your Store:
Find ALL relevant keyword phrases using multiple sources
Use Online KEYWORD TOOLS

Wordtracker

Overture Search Suggestion Tool

Google Adwords

Treliian’s New Tool

How Do I Decide What Products to Sell?

Do Market Research on What Sells

Target a specific niche in your industry
Pick a profitable, popular niche to focus your business on, but not one too broad, or with too many competitors.
Competitive advantages -- the JULIA email
Distribution: Do you have a competitive advantage? Better pricing? Exclusive deals?
Product Knowledge – Do you know more about your products than anyone else
Domain Name – Do you have a wicked cool domain name?
The most important aspect of starting a web-based business is FOCUS.
Put together a list of targeted keywords, and search for marketing opportunities on the Net.

How to Pick the Right Products.

Pick a good price point - from $30 - 200 average sale
Test the popularity of your search terms in the various search engines and keyword tools.
Use WORDTRACKER to see number of daily searches
Use WORDTRACKER or OVERTURE to see what the top 3-5 or PREMIUM bids are
Create a GOOGLE ADWORDS account and start testing some ads now to see how many impressions you get on a daily basis
Create a list of product categories and the specific brands you can focus on to maximize your business.
See what folks are paying for your generic keywords
Prioritize your product focus based upon your interest, price point, margin, competition level, or internet opportunity.
Most folks get about a 30% margin
You need to make $20 a box IMHO
Price check your competitors. See if they are making a profit based upon what you pay wholesale.
Use FROOGLE
Use Yahoo! Shopping
Look at the completed auctions on eBay to see if folks are moving product on the #1 auction site

Create Your Marketing Action Plan -

Get Your Top KEYWORD PHRASES with estimated number of daily searches
Get the current PPC bid value of those words using WORDTRACKER
Create a VALUE MATRIX by multiplying demand times the value to see the
See how many site are optimizing for their those phrases by using GOOGLE’s advanced operators DOUBLECHECK:

ALLINTITLE: and INANCHOR:

Write an optimized directory listing for Yahoo!, DMOZ, and other directories
Create specific page names and item descriptions for specific search engines
Create a PPC strategy (Google Adwords/Overture)
Look at other advertising options

Design your site to get and convert this traffic

Make your site’s copy compelling.
Have a professional look and feel.
Be “real.”

Tweak Your Store to Maximize Results

Monitoring and adjust site to increase sales
Maximize conversion rate
What products are converting the best?
Where is your best traffic coming from?
What keywords are driving the most sales?

Other Cool Stuff

What if you have a relatively new Yahoo! Store?
Look outside more than inside
How to Get a Competition Ranking Report for the directories & major search engines
How to see what's really selling on Y!Shopping
Yahoo! Shopping Searches TOP 100
The What’s Selling Page

Shows 10 at a time. Just hit REFRESH.

We scraped the results and it’s scary!

How to Do Deep Recon on Competitors
Use Alexa to get traffic info
Look at their WHOIS data
Place a test order
Send an email and ask some good questions
Call them up and ask noisy questions
Call their suppliers
Scrape their site and analyze their keywords
Reverse engineer their backlinks

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